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December 2025 by Vicky Monnin
The Ashland, Virginia store has the worst customer service ever!! The cashier told me “Not to go there because she is having a bad day.” after leaving the counter and had another customer and I waiting for several minutes while she went to get her phone charger! The supervisor asked where she had gone to, the cashier yelled to her “What does it matter bro? I had to get my phone charger. My phone is dying.” I just looked at her shocked. As I walked away, she says to me “ Lady don’t even, I’m not in the mood today.” I kept my mouth shut. Went to the supervisor, asked for the corporate number. A manager comes out, I tell him what happened. He offers me a pastry after bring me the number. I told him I will not be coming back to the store ever again. I try calling corporate to find they aren’t even open on Wednesday!! So it’s okay for their employees to disrespect customers? The manager was doing deep breathing exercises when as I was walking away from him. What kind of store is this?
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August 2024 by Darian Dove-Settles
Apparently when you have over 10 years in corporate roles. You aren’t qualified enough to work in customer service. Who would have thought!
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August 2024 by Bibek Jaiswal
I'm grateful to be a part of TPS, a company dedicated to providing quality service to the Wills Group, where the welcoming environment, professionalism, and commitment to employee growth truly stand out.
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July 2024 by erika mcmanus
Great place to work.
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May 2024 by Joiner Williams
They never answer their emails.
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August 2023 by George DePew
Went thier with a friend she had to take some tests for her job , while there we had a tornado warning ,the people in charge made me come in to avoid the storm . Very nice !
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March 2023 by James Lenox
Went here and talked with Kim because the Dash in 2 miles away doesn't even have She'll cards so you can save in the gas they sell. Haven't heard back in over a week and a half. Do BETTER PLEASE..
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February 2023 by qasim mehmood
Company office, made well?
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December 2022 by Angelica Powell
Really nice building
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April 2022 by Chelsea Hyers
I’m thrilled to be a part of The Wills Group (TWG). Originally founded as a family-owned business, TWG has made me feel welcomed and appreciated from day one. This is a collaborative, community minded organization. Everyone on the team gives their best effort, day after day. Not to mention, the office is absolutely stunning and practically brand new. 10/10 highly recommend! ?
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September 2020 by Mark O
A financially stable and growing company. Good opportunities for personal growth and development.
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September 2019 by Jason Murphy
Nobody answers the phone
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September 2018 by Caitlin Peden
Great place to work and grow a career
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September 2018 by A Google User
High turnover, poor management, does not treat employees well. Would not recommend working there.
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September 2017 by Kevin Kyle
Great place to work.
