-
March 2024 by Alex Sharrock
I have a prescription for codeine cough syrup from a doctor that they JUST WILL NOT FILL. I have pneumonia really bad, and the people working were not even going to tell me that the medicine is on backorder. Either act like a pharmacy or shut down CVS! I am sick of being treated like a damn drug addict when I have a medical condition and a prescription from a doctor at an urgent care center. I have never seen a pharmacy willing to let people go sick and without medication, because of this scare of "controlled substances."Newsflash, not all of us are drug addicts! Some of us are deathly sick, and all you are doing is denying care to sick people.
-
March 2024 by William Simpson
Generic brands near same price as brand items. With different counts to confuse thing more. This trickery is not appreciated by us older people
-
March 2024 by Erik (Eazy)
It was ok
-
March 2024 by Ashley Winner (Ash)
You will wait in like for 20 to 60 minutes just to get to the window. And then you'll be told "it'll be ready in 45 min - 1+ hours. The staff isn't the most helpful. I am finally switching pharmacies after I get my updated insurance card.
-
January 2024 by Michele Johnson
This drug store is mind boggling… I just don’t get how it’s open still. I guess it’s going to take something monumental happening to a customer before the FDA closes this one. Always pharmacy confusion, new faces and the reliable pharmacy workers are taking the brunt of the work load!!!! Give them a raise!!!
-
October 2023 by Renae
Pharmacy department is the most incompetent group of people I have ever encountered and EXTREMELY DISRESPECTFUL. Telling me I can’t refill prescriptions I have been taking for years and EXTREMELY EXTREMELY RUDE. They never kept track of their calls to me and were always confused when I returned calls. The girls who answer always mumble and they look so sloppy and a mess at their job. Fire them all and get a new staff! I have secondhand embarrassment from speaking with them/seeing how they operate. I came from a city where the staff ran and hustled. The staff at the lavale building show they came from the backwoods lol. Someone display their certificates because I can’t believe it lolol
-
October 2023 by Lynda Clites
Never felt so belittled and treated like trash as when I spoke to people from the pharmacy staff at this location. All very rude and never knew what was going on. The other negative reviews of this place are just the tip of the iceberg.
-
October 2023 by Anita Mccoy
I have been calling the pharmacy all day. I finally got ahold of someone in the front of the store and she said the pharmacy phone line has many calls in the q. I said I've been in the q for 30 mins this time and she had the nerve to say that, that was good because some have been waiting for an hour and a half. So I drove down, still on hold, and talked to them. Their phone system kept telling them they had a call. But they all just ignored it. I was one of those calls. This place is the worst. Not one good review. CVS needs to get this store in line. I never have a problem at any other CVS. I wish I could give 0 stars!
-
October 2023 by Kai-Linn Roch
Don’t shop CVS Pharmacy!They deny employee raises if they are on the registers checking people more often than encouraging them to use self checkout.CVS Pharmacy is a chain conglomerate bully.They would rather customers use self checkout instead of hiring employees.CVS Pharmacy takes away jobs & punishes employees for providing customer service.Don’t shop at CVS Pharmacy!
-
September 2023 by John K.
I was here for a prescription and bought some items. The prescriptions were not ready after 3 hours of being called in. The front desk was not helpful adding the cva coupons i get. They were in a hurry to get me out. I had similar experiences in the past with this store and sadly needs to change their views. Thanks.
-
September 2023 by Tonya Norris
What in the world are they even doing there in CVS. I have been a customer there for 1 month. Long wait lines inside and drive through. They do not properly charge my drug insurance companies so I have to go inside each time now to make them run the meds through BOTH drug insurances.The past 7 days alone has been a total nightmare. Went to refill meds, have a few transferred over from Wal-Mart, they got all the information. Two days later went to get them, was 7pm and they was completely closed. Cashier up front said they closed the whole pharmacy because one person got sick. Two more days before I could go back, out of of 5 meds they only had 1 ready, another just setting in my account not filled and none of the meds transferred over. Really??? Now here I am 2 days later trying to call to make sure they are all actually filled and ready a before treveling the 30 mins for them to not be ready once again. No one ever picks up the darn phone. Called twice now 30 mins hold first time and over an hour second time.Wouldnt be using them if my husbands drug coverage from his job didnt require using only CVS. Clueless on how this place stays in business with this kind of service.
-
August 2023 by Mark Garcia
Unfortunately there aren't many rx options in the area so be prepared. The staff are rude and unprofessional and expect a long wait regardless of time of day. Clearly poor and apathetic management. CVS pharmacies aren't great to begin with but this one is especially awful.
-
August 2023 by Joe Joe
Physicians script sent in @3pm got into drive thru line @6:30pm and after 30 minute wait finally got to window only to be told is not ready yet? WTH? Terrible pharmacy service.
-
August 2023 by Heather Ott
Worst place ever, meds promised on a curtain day, 5 days later still not filled. Make excuses they just came in, which was on order days before. They need to get this place running right. Someone from corporate needs to open their eyes and see the problems instead of seeing dollar signs.
-
May 2023 by Pluto Is A Planet
Longest waiting experience of my life, and it’s like this almost every time I come here! With so many people working in the pharmacy, how are people still so behind & having to wait 30+ minutes for simple prescriptions, like an inhaler that doesn’t even need filled like a bottle of pills?!?