PetSmart is a large pet supply and services retailer that offers a wide range of products and services for pets including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop both in-store and online, with many locations providing options for quick pickup within two hours. Some stores also offer additional services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. Reviews highlight that PetSmart stores are generally well-stocked with a reliable selection of quality products at reasonable prices. Customers appreciate the affordability and the frequent sales and promotions, making it easier to buy essentials and treats. Staff members are consistently described as friendly, helpful, and polite, often going above and beyond to assist customers with their questions and needs. For example, a manager was praised for being very helpful and well-spoken when discussing fish tanks. While some locations are noted as small, staff members make good use of the space, and customers find the stores to be pleasant shopping environments. The convenience of online shopping with quick pickup is appreciated, although some mention that store locations could be more accessible, especially when nearby competitors like Walmart are present. A desire for more variety at certain stores has been expressed, but overall, PetSmart remains a trusted and dependable source for pet supplies. In summary, PetSmart offers a comprehensive selection of pet products and services, friendly customer service, and competitive prices, making it a popular choice for pet owners despite some location and variety limitations.
Took my Hazel for a bath and cut today. We had Fin for our grooming session, he did such an amazing job on her. She looks adorable and her coat is evenly cut. He did wonders on her nails as well. Thank you so much Fin. She looks wonderful!
June 2025
I love Petsmart. They have all your pet needs. Very friendly, professional associates.
May 2025
It's definitely the smallest Pet Smart I've ever been too but they make the most of their space and the staff is always friendly and helpful
