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March 2024 by Alex Mccall
wait a lil while but overall a good deal and clean car
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March 2024 by JEANNINE
I really love renting from this location. The manager Mr. Tyrone is a really nice and helpful guy. I returned a rental and I asked if he had shuttle service he said yes. I told him that I just needed to go to the metro. Thank you Mr. Tyrone and David for being friendly and having outstanding Customer service. I will be renting from this location again.
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March 2024 by yulanda favorchild
I recommend hertz car rental- Landover
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March 2024 by Fat Fat
Excellent services!! Mananger was very helpful. He Send a ride to pick us up to get the hurtz office. Definitely using this service again, Manager also gave us Resturants recommendation it was right on the money!! I forgot the manager name ,he is the New and current manager there.
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March 2024 by Jennet Mankah
Will recommend this location to anyone for extremely satisfied services I received.
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February 2024 by Kita Love
I rented a murano from here and had a wonderful experience. The lady who helped me was a delight and was working hard, handling the line by herself. She was communicative and understanding! There was a bit of a wait but nothing drastic and again I was told I would be helped momentarily. I wish more people would have patience for people who are working in customer facing positions. It’s not easy dealing with the various personalities and expectations.I was even given a complimentary upgrade for my birthday. I’m satisfied and grateful! Even the customer service when returning the vehicle was one of ease! The gentleman was a delight, as well!
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February 2024 by Jz3Serge
Awesome branch to work with, easy, efficient, and professional
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February 2024 by John Davis
Bad customer service and horrible service with the rental and when I returned the vehicle.
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January 2024 by erik cruz
no drop off on this location
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January 2024 by Jennifer Cox
NO STARS. This was our first time here and now wish I had read these reviews. This will be only the third review I've written in my life and the first BAD review. We usually use another company, but needed to save money in order to take this trip. So, I decided to go with Hertz and ended spending more than double due to car receipt and other charges we endured due to the Tesla. Although sales people were perfectly kind, they did not know what they were recommending. Had a Tesla pushed on me and told many things about using it that ended up being not true. Totally ruined our trip. When I went to Hertz and they basically said they didn't care. I WOULD NOT RECOMMEND THIS COMPANY.
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December 2023 by Stephanie Groves
The foolery today is unbelievable. I can't believe it's the holiday season and I this wanna-be giving me the worst time in the early freakin morning. Damn, some women just irritate my whole soul.
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December 2023 by Dio Williams
It is a no-go zone, They are NOT available all the time. My only advice for all looking for Hertz to that place is COMPLETELY A WASTE OF YOUR TIME. Stay away from that.my honest is just Find any other rental spot. Good Luck!
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November 2023 by Ra L
HERTZ @ 6825 Annapolis road inside of PEPBOYS is the worst rental place i ever encountered. How can I have a reservation for a WHOLE WEEK go and pick it up and they tell me it's not Available......why couldn't they tell me before I spent my money to get up there.....
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August 2023 by Janette Colon
booked a reservation to pick up a vehicle on august 7th to pick up on august 12th . I arrive and I was not greeted or attended to for 25min for them to tell me we don't have a vehicle. I asked why when I reserved on the 7th their response was so what do you want me to do . this hertz location is a joke and the employees have no training or customer service
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August 2023 by Janette C.
i booked a reservation to pick up a vehicle on august 7th to pick up on august 12th . I arrive and I was not greeted or attended to for 25min for them to tell me we don't have a vehicle. I asked why when I reserved on the 7th their response was so what do you want me to do . this hertz location is a joke and the employees have no training or customer service.?
