Toyota Certified at Capital Plaza is a trusted destination for certified pre-owned Toyotas in the Landover area. The business is known for its reliable, responsible, and respectful service. Customers appreciate the expert staff who assist them in finding the right vehicle, whether it's a Camry, RAV4, or hybrid model. The team is praised for their transparency with pricing and willingness to negotiate, ensuring a smooth car-buying experience. The service department also receives high marks for professionalism and attention to detail. Customers report satisfaction with the quality of work performed and the friendly atmosphere, which includes a clean waiting room and even a friendly cat. Service advisors are attentive, keeping customers informed about their vehicles and addressing any questions or concerns without pushing unnecessary services. Overall, Toyota Certified at Capital Plaza stands out for its patient and positive approach, making it a recommended choice for both purchasing and servicing vehicles. Many customers plan to return and suggest the dealership to friends and family.
Had a sudden and unexpected need for a new vehicle on short notice-- Aramesh and Kimberly were so helpful, easy to talk to and work with! Bodhi the cat was excellent company and emotional support during the whole process! 😂
November 2025
The team at Capital Plaza was incredibly helpful, transparent with pricing and open to negotiating. Akeem provided quick, clear communication at all times. Sales manager and finance specialist were very friendly as well. Strongly recommended!
November 2025
Happy with the work performed. Clean waiting room with a very friendly cat. Oscar was my service writer and didn't try to upsell or push back when I declined service that I could handle myself. I'll be returning the next time I need service.