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October 2024 by Rachel Wright
IF I COULD GIVE A ZERO I WOULD. WAS PULLED OVER BY POLICE AND THEY SAID FRADULENT TAGS DONT MATCH UP CARS VIN NUMBER. I HAD TO SWAP OUT 3TIMES, EACH CAR WAS FILTHY OMG. TAKE YOUR MONEY ELSEWHERE. CARS ARE REALLY MESSED UP.
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October 2024 by tyeceia gary
Mr.Charles is really understanding and great to work with!
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October 2024 by Katrina McAllister
This is a horrible company the same Honda the young lady is complaining about,is the same one they sold me,same exact story I got in to an accident because of his tires ,the same picture the other young lady has is what's caused me to be in the hospital,the brakes started acting up after I gave my money ,I couldn't even charge my phone in the car,it even has thw wrong size battery in this Honda 2011,I want my money back this car has out my life in danger I'm currently working with better bural business,this has to stop the money needs to be giving back to know your battery messed up and take money isane this is the worst car I ever had ,I've been asking to trade this car in since the day I left he never did , there gotta be something done about this , literally unsafe,and money. Needs to be reimbursed
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September 2024 by Dean Loch
Excellent we are very happy with the Service and the Support!!!!!!
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September 2024 by Connor Gallienne
Great customer service! The quality of the car is good!
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September 2024 by Claire Montague
Very helpful-great! Renting a car was very easy. Excellent service and got best deal!!
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September 2024 by Theresa Clark
Very helpful-great! Renting a car was very easy. Excellent service and got best deal.
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September 2024 by Hannah Laporte
Best assistance ever, Very nice people. It is really enjoyable to be a customer of VIP Cars.
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August 2024 by wesley grant
These cars are unsafe and also not worth the money. The company is buying salvaged or crashed up vehicles for cheap and putting minimal enough work to pass them through a MD inspection(almost ANY gas station can pass the car in md). The first truck had serious alignment and suspension issues. The AC went out on da hottest day of the year. Then the car he tried to trade me was beat up with paint wear from the sun. The ceiling was hanging down. The inside of the car was dirty. Filthy. The car needed to be detailed. So they are renting dirty cars as well. I declined it. The third car the paper tags didn’t match. They actually went to the truck he just sold when I pulled up to pick it up. I saw the guys putting them on. And I asked why he didn’t rent me a car clean like that. He said they just bought it. It was a dodge journey. I got pulled over by park police at 230 am because the paper tags were flapping. They said the tags didn’t match the Buick Verano I was driving that the back up cam didn’t work. The inside was filthy on that car as well. They called the tow truck to impound it. I had to wait for Uber on the side of the Hwy. When they ran the vin they told me the car had been salvaged and shouldn’t be on the road better yet being rented for money. The car was crashed up and had cheap work to try and fix it but the grill was missing. All three cars you could clearly tell had serious body damage that got improperly and cheaply fixed. I would never buy one of these cars better yet rent one. Their business practices and ethics are predatory and I wouldn’t recommend anyone doing business with them. They dress the company up like it’s all corporate and professional and they talk proper but the overall customer service and products they have to offer are trash if you really look in between the fine lines. They also sell cars. I wouldn’t buy a car either. PLEASE BE AWARE OF THIS COMPANY!!!! These cars are death traps. Whoever is replying to these reviews is LYING!!
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August 2024 by Leah Gallop
Great experience! Renting process was smooth - staff very friendly. This was our first time renting a car in Thailand and we would do it again. Also very good price. Pickup/Bring back at the airport is open 24/7
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August 2024 by Memoona Zulfiqar
Great service! I was super supervised from the beginning and on each of my questions there were fast and good answers. The check in at the airport was perfect, payment was right and no hidden costs. I look forward to the next trip.
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May 2024 by Aubrey
Don’t not EVER RENT from this company!!! EVER they need to be out of business ASAP!! For starters there is only 2 people running a “car rental” place which is a super red flag they’re VERY UNORGANIZED with the whole process the guy CHRIS in particular is very unprofessional and seems like he doesn’t even know his job but I left with 2 cars that’s didn’t have no gas or AIR keys didn’t work to lock the cars ( but held reliable if something happens to the car ) and beat up all the way around!! I called to get assistance on a car that stop driving properly and CHRIS was very unprofessional once again! stating “ oh I don’t know what to tell you” and stop answering my calls and then got my personal bank information confused which is another red flag people get scammed everyday!! because of these type of mishaps moving forward I will be getting law enforcement involved as well as a law suit! this is the worse rental car place to ever rent from do not give these people your money!!!!
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May 2024 by Lil Tali LoC 60z
I was taking a Uber to the metro everyday for 1 year since my car totaled until I found out about these folk very easy process came in and left same day with the car very recommended I was iffy at first until I came in and all the fees are placed in front of you no hidden snake stuff
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April 2024 by Renita Marion
DO NOT I REPEAT DO NOT rent from this place they rent out horrible cars all the cars have problems with it as well as they steal your money
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April 2024 by Christea Butler
I want to all the other dealerships Jimmy the Boxer, Anyone Ride, Drive time and no one could get me in a vehicle. I came to Awesome Auto and literally drove off with a car. I am so thankful for this company!! They are awesome and I would recommend everyone use them. I'll definitely be back for another car.
