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November 2025 by ADEYEMI KAYODE
I paid for diagnostic, and they never show up. After they came, they didn’t let me know what went wrong with the car, until after 8 days they didn’t send the quote. I kept calling everyday and they wasted my time. If you know you can’t do home repair of car, stop wasting people’s time. I don’t even trust the average 4 star they have here.
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November 2025 by Don Samo
They did a great job communicating and getting me the help I needed. The technician did a great job replacing my drag link. The price was reasonable as well.
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November 2025 by Perry T
My mechanic showed up on time and was professional doing his job. I will use this service for any work on my vehicles.
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November 2025 by Mark Taylor
Great experience the technician was knowledgeable and professional and deserve a enormous applaud great job.
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November 2025 by LAURA WALLACE
THE SERVICE IS VERY PROFESSIONAL, PROMPT, QUICK RESPONSE,VERY NICE INTERACTION,GLAD I FOUND THIS COMPANY, REASONABLE PRICES,COME TO YOU,I HIGHLY RECOMMEND THIS COMPANY.
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October 2025 by Camil
Josh was very professional and helpful.
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October 2025 by South City
I called in at 10:00am , they were at my location before 11:00am and changed my water pump and thermostat before 1:00pm. I highly recommend Mars2Cars Mobile Mechanic service. Great customer service and great work, very knowledgeable and professional.
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August 2025 by Jonathan Houston Jr
Excellent service
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June 2025 by Travel Rivers
They are only receiving 1 star for the initial customer service we received from Eddie. Oladayo, the mechanic, appeared to have SUBPAR expertise, at best. My car wouldn’t start and I thought it was the battery. We shopped around and they charged a comparable $229 fee to come and replace the battery. They appeared to be a black run business, so we definitely wanted to support them.
Oladayo arrived at my job over an hour late (I had to call him to find out his first customer had not arrived on time) and after DIAGNOSING my car for all of 3 minutes, he informed me that my battery was fine and that he was positive my starter needed to be replaced for a whopping fee of $568. All I saw him do was attach a small device to my battery, so I asked him what diagnosis he did on my starter.
He informed me that he could not access my starter and would have to take my engine mount apart to replace it. So I asked how much it would cost if he took my engine mount apart, installed a new starter, and my vehicle still would not start...$275; but he knew it would start. While I called my husband to discuss and spoke to Ken in customer service, the service was halted because the security guard contacted the building manager who would not give him permission to do the work in the garage.
So now I would have to tow my vehicle out of the garage for it to be serviced. Trusting that Oladayo knew what he was talking about, my husband shopped around to get us to starter, in an effort to not pay an up charge on the part and just pay for the labor. He contacted Eddie and was informed that it would still cost $268 to install. We started calling shops and found one who would install it for $120, so we went with them instead.
$210 starter + $270 tow + $120 labor = $600 later, I found out that my vehicle didn’t need a new starter. It only needed a $6 FUSE. Meanwhile, Oladayo and Ken started calling to find out how I wanted to pay the $65 fee for Oladayo coming out to DIAGNOSE my vehicle. After I shared what the other mechanic discovered and how I paid 100x more than I should’ve for my issue, Ken apologized profusely and said good thing you didn’t pay the service charge up front. 🤯
Then he offered me a free oil change. I have no intention of letting this company touch my vehicle again. NO THANKS. But they were set on receiving a 5 star rating, so I passed Ken over to my husband. He offered a free lunch for 2 on them. My husband said sure, provided our cash app info Ken requested, and have heard nothing after that conversation. NEVER AGAIN
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August 2024 by William Martinez
BEWARE!!!!! READ BEFORE YOU HIRE!
We hired Mars2Cars Mobile Mechanic to extract a bolt from our food truck, but the mechanic showed up an hour late. Unfortunately, during the job, the mechanic drilled into the engine block, causing significant damage. This mistake turned a $500 repair into a $10,000 problem, as we now need to replace the entire engine. Additionally, we had to pay for towing, further adding to the unexpected costs.
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July 2024 by Akaynia Dixon
Called for quote…don’t waste your time because can’t provide quote unless you wait 1-2 days. Waste of time!!
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July 2024 by Mallie Umphrey
I would highly recommend them for all your automotive services. Great rate and friendly people.
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June 2024 by Daryl Dudley
I have used them for the last 7 years and I have never been disappointed. Their customer service is second to none. They give honest assessments of your car's issues and they complete the repairs quickly.
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May 2024 by Gene Walker
UPDATED APRIL 2024 I'M FILING A LAWSUIT ON MONDAY IF ANYONE WANTS TO JOIN ME
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April 2024 by Mz Kitti
RUN.....The worst ever the guy googled what was wrong, charged me $1400 and problem still not solved. Car still broke. Report to BBB
