Horrible customer service I really felt profiled when trying to open a checking and savings account .I was told my application wasn’t approved for a stupid reason but went to two different credit unions ,opened an account with no problem! I will never try and do business with them again.
July 2023
It is not clear on their web site, but they do a hard credit pull for opening a savings account. This is absolutely ridiculous and unnecessary. It is damaging to their potential customers and it is not obvious to new applicants that their credit scores will suffer just to open a savings account. Idiotic.
September 2022
Called, daily, for an entire week. Even tried the chat feature- no one responded. Finally decided to wait oon hold. Spent oven an hour listening to the same recording telling me about all their wonderul services and telling me how valuable I was as a member.
