Red Wing - Lanham, Md offers the Ultimate Fit Experience, engineered to get each customer into the perfect pair of work boots. The store is extremely well run, with a staff described as knowledgeable, friendly, genuinely helpful, pleasant, courteous, polite, professional, and humorous. They take the time to ensure a proper fit so boots are comfortable, safe, and supportive for long days. The service is consistently noted as fantastic and beyond reproach. While Red Wing boots are not the cheapest, reviewers find them worth every penny for safety and comfort. The store provides comprehensive after-purchase care, including complimentary oiling and lace replacement for the life of the footwear, plus access to repairs. Customers appreciate the great shopping experience and the ability to support a local brick-and-mortar retailer where help is personal and the quality is good. The team at this location is seen as a valuable asset and a great representation for the brand, with positive attitudes that make them well worth visiting.
Great customer service. I got sized and fitted for a nice pair of work boots within 10 minutes. Kenna was a great help
April 2025
Going out of state for a job interview and I needed a pair of boots at the last minute. Pablo let me try on four different pairs until I found one that fit exactly how I wanted. He was super polite and professional. He even let my stepdad try the scanner to see what his feet size were. I got a great pair of boots same day.
November 2024
Staff was extremely helpful without being pushy. Quick and effective communication and response.
