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April 2024 by erick rodriguez
The boots are great, and the customer service sucks... if they can't treat customers well, i don't know what they are doing there..
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April 2024 by Matt Beard
Hi I came into redwing in lanham md Kenna Braxton was so nice to me I do recommend anyone that wants work boots to go visit the store I’m lamhan they have great customer service
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March 2024 by Mauricio
Quality footwear for work.
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February 2024 by Dwight Downer
Laron is the best!!! Great customer service and he always has the solution to whatever is going on. Very knowledgeable and friendly. Customer for life!
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February 2024 by Cristian Joya
I visited the store on Saturday to request the exchange of my boots that I bought in August 2023 since the water runs out; and the employee told me that this guarantee does not apply. I have always bought boots in this store but with the way they tied me They gave me the feeling of being discriminated against and they couldn't pay my guarantee
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February 2024 by Johnny Ringo
I recently visited the Red Wing store in Lanham, Maryland, and had the pleasure of being assisted by Kenna. From the moment we walked in, Kenna greeted us warmly and provided exceptional service throughout our shoe selection process. Her knowledge and assistance made choosing the perfect pair of shoes effortless. I highly recommend visiting this store if you're in need of amazing shoes and top-notch customer service. Kudos to Kenna and the entire team at the Red Wing store in Lanham!
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February 2024 by Andres Perdomo
worst customer service ever never coming to this store again. The girls employees act like you are bothering them when you walk into the store.02/07/20245:00 pmCheck your employees please this is horrible
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February 2024 by Salustiano Martir Ramos
I like to buy good quality shoes
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December 2023 by Connor McFarland
Great selection and inventory, very helpful and friendly staff. Best Red Wing location I've been to
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September 2023 by Jonathan Renderos
Drove for 30 minutes, just to be sent to Laurel, worker told me they had my size, went to the back and came right back out. Couldn’t even check on his computer to check Laurel stock or even call them for me, worst customer service ever, while I was there he sent another customer to Laurel too, whole time he was on his phone didn’t even greet us or asked if I needed help. First redwing experience, horrible. I don’t know how people get jobs and can’t even do the minimal of what the job requieres you to do.
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September 2023 by Marissa Herrera
Worst customer service,I went in today and there was black lady that was really rude and was not helping me at all she was just staring at me I think it was because I’m Hispanic and maybe that’s the reason why she was really rude and not helpful at all they sell really good boots but if you are Hispanic they would treat you really bad this store is really racist and that’s really sad because they do have good quality boots I hope they can find a other employee that would actually do their job and care about customer service
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September 2023 by Luis Rivera
I have bought 3 pairs of boots I like them for the quality but today the store was closed and the employee tells me that she is on her break time and that it is 35 minutes break at 5:20 in the afternoon ?
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July 2023 by Keith Dillard
Great place. Manager is awesome. Been going here since 2006
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July 2023 by Jose Perez
They have great boats. But I didn't buy anything because customer service is the worst. I was in the store for about 10 minutes. and the person that works there just look at me and continue watching his movie on his phone. very disappointing.
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June 2023 by Fernando Salinas
06/08/23 at 4:45pmStore address: 8821 Annapolis Rd, LanhamIf I could give this store zero stars I would do it. The black lady who attended me is terrible at providing help. I was literally walking into the store when she told me that she was going to close the store for five minutes because she needed a break. However, since I entered to the store, she was talking on the phone with another lady.Apparently it's more important to her to be talking on the phone than to help the customers. she even told me to get out of the store because she was busy doing nothing. I will never go back to this store. lousy customer service. I do not understand how this lady got hired with the terrible attitude that she has.