Thompson Creek® Window Company is the Mid-Atlantic region's premier home improvement replacement products company. They have been customizing and manufacturing replacement windows, doors, gutters, siding and roofing in the Mid-Atlantic region since 1980. They pride themselves on offering a higher quality product and a superior experience, from design to installation to service. Customers have had mixed experiences with Thompson Creek. Some were very satisfied, reporting that the product was well-made, the installation was professionally done, and the service team was knowledgeable and helpful in resolving any issues. They highly recommend the company. However, others had more negative experiences. Some were billed for unnecessary repairs and had difficulty getting a refund, feeling they were given the "runaround." One customer had to wait 3 years for the company to respond to their complaint about being overcharged. This does not instill a lot of confidence in the company's responsiveness and follow-through. Overall, Thompson Creek seems to provide a quality product, but customers advise being vigilant about any additional charges or repairs, and ensuring they have a responsive point of contact who will address any concerns in a timely manner.
Anwar Golladay provided excellent Thompson Creek Window advice for my final eight windows to be installed. He was patient and walked me through every aspect of my purchase.
September 2026
Thompson Creek is GREAT! I had covered Gutters and downspouts out in about 10 years ago. Recent one downspout became detached. I called Thompson Creek and they came out and installed new, secure replacement. No Charge ! Thank you, Thompson Creek ❤
September 2026
Your team showed up on time and were very professional. Keep up the good work guys!
