Advance Auto Parts receives positive reviews for its friendly staff and great customer service. Customers report being greeted immediately and helped with finding items and sales. The staff is noted for going over and beyond to ensure satisfaction, even assisting with issues after a purchase. Online orders are ready for convenient pickup, allowing for quick visits. While a mistake with a part was noted, the service remained courteous. However, some customers report the store does not always open at the posted time, which can cause inconvenience. Overall, experiences at this location are described as timely and satisfying.
Friendly staff, greeted immediately upon entry. Great customer service. Did an online order, part was ready for pick up. Got in and out in less than 10 min.
May 2023
Really good customer service! They sold me the wrong rear rotors for my car, but mistakes happen. Everyone in the store was really nice.
August 2022
Great service professionals. Willing to help and will go further to assist if you ask!