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March 2024 by Luis R Castellanos
Clean store and keep and staff
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October 2023 by Bianca Hardy
A huge shout out to the gentleman with short twists (I'm sorry I never got your name) he helped me when I was down on my luck. I previously went to Advanced Auto in need of a battery, after one look under my hood the told me "they couldn't get the old one out" and directed me to Autozone. After a jump I made it and talked to some employees and explained my situation.After going to take a look under my hood they assured me they could change the battery with no problem, and that Advanced Auto was simply being lazy. Thank you again for your help!!!
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October 2023 by Jamal Mitchell
The workers were nice and very helpful.
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September 2023 by Bianca Hardy (iaeka)
A huge shout out to the gentleman with short twists (I'm sorry I never got your name) he helped me when I was down on my luck. I previously went to Advanced Auto in need of a battery, after one look under my hood the told me "they couldn't get the old one out" and directed me to Autozone. After a jump I made it and talked to some employees and explained my situation.After going to take a look under my hood they assured me they could change the battery with no problem, and that Advanced Auto was simply being lazy. Thank you again for your help!!!
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August 2023 by nneoma nnaka
Very kind and welcoming place. Kelly was extremely helpful and taught me something new about my car without being condescending in any way! 10/10 customer service
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August 2023 by Charlotte Jenkins
I visited auto zone today…. Kevin assisted me with replacing my BMW key fob… he has fantastic customer service on the phone and in person. Thank you, Kevin for helping me
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August 2023 by Henry Reynolds
Freddie did an outstanding job of assisting me at the Largo Upper Marlboro store today.
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July 2023 by Trynae Dorris
Cleavon A was awesome he was very patient and when out his way to help me cause I no nothing about car lol
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June 2023 by Victoria Langley
I would like to thank and give 100 stars to Kevin the Store manager he is the WoW factor and am happy to have this type of store manager at my area Auto Zone. He is always calm and professional and goes beyond for his customers. He deserves to be honored. So thanks once again for being so caring for your customers it looks good on you??
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May 2023 by Sharrell Cooper
I came here today for a caliper tool for someone working on my vehicle. I walked in, and the man [whose name was Kevin, I believe] didn't greet me or anything. He looked me dead in my face and went about his business. I walked over and asked if the store had caliper tools. He pointed in the general direction, but as I don't work on cars, I didn't know quite what I was looking for.I had to ask if he could show me exactly where because I wouldn't know if I passed it. So he sighed and took me to it, but there were 2 different tools. He explained that one screws and the other pushes. I asked if it made a difference, and he responded with, "Obviously, that's why there are 2 different tools." I attempted to tell him my type of car, but he cut me off mid-sentence and said,"telling me your type of car does nothing for me if I can't see the caliper." At that point, I wondered why this man seemed to have such an attitude. Maybe he was having a bad day, not sure.Needless to say, I just picked a tool and hoped for the best and went to self-checkout so I wouldn't have to deal with him anymore. If the employees here are that rude, I'll visit another location in the future. I've been to other locations, and they were MUCH more helpful and friendly.
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May 2023 by Stephanie Groves
Customer service was on point today.Walked-in, they got me my part, I paid and was out. Wish this was every single time!!
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April 2023 by Cheryl Brown
Kelly was awesome today! I had to get a new battery for my 2019 Jeep. He put it in my truck quickly and with a smile. Thank you so much!
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April 2023 by S. Carson
Kevin K. provide me with the best service. He was super professional and installed my new battery within 16 minutes. Thank you, Kevin!
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April 2023 by Saundra Bratten-Melchor
This is the BEST AUTO ZONE EVERI LOVE KEVIN AND ERIC AND All THE STAFF THE MOST PROFESSIONAL AND PATIENCETHANK YOU AND I WILL BE SEE YOU AGAIN SOON FOR MY NEXT CARKEEP UP THE COOL CONTROL PROFESSIONAL WORKSAUNDRA
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March 2023 by DAMION BURKE
My experience was great!... the worker Erick was very attentive and helped alot
