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August 2025 by Zenith Rising
I purchase dog supplies and they have a decent selection although somewhat pricey. I do not use any dog grooming services.
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August 2025 by Ashley Johnson
I was informed that Remi’s hair would need to be shaved fairly low due to matting, which I understood. However, his hair was cut much lower than what was discussed. He is now completely bald, which was very heartbreaking to see especially considering how beautiful his coat was before.
Additionally, I had requested that the hair on Scar’s face be trimmed a specific way, but it appears that area was never touched. Both of my dogs now resemble bald lions, and I’m extremely disappointed with how this grooming turned out.
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August 2025 by Patricia Serrano
Cashier had an attitude
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July 2025 by Legacy Investing
Their service has been going downhill for years. My dog has incurable allergies And they have been shampooing and cutting his hair since 2018. We signed wavers and their long terms and condition sheets for a reason. I was just told that because he has redness and a scratch that they were unable to service him. Again, he has had the same condition and they have been servicing him all of this time. What a huge waste of time and.inconvenience to be put in this situation in the middle of my work day! The staff is incompetent, and I will never be supporting this business again!
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July 2025 by Veronica Simmons
Its a really good place for grooming
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July 2025 by Cole Dowden
Good store. Good employees. I never have a problem or wait to check out.
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July 2025 by Linda Epps
Great customer service
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June 2025 by Milly Jo
Has everything I need
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June 2025 by Naheem World
They have everything i need for the Pets
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May 2025 by Vanessa D Dixon
Pet friendly, so I always take my pet on a leash. Not a good selection of aquariums. Waited a good while for good helpful help.
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May 2025 by Sharon Wright
I am always able to find what I need for my fur babies at Pet Smart. I love seeing the other fur babies in the store while I'm shopping! It's very calming.
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May 2025 by Saundra T.
When a customer calls to ask a question or inquire about something, a response of “ah ha” is so tacky, unprofessional and a horrible lack of communication, after the customer says thank you. Leave that mentality at home or amongst your friends and family. The appropriate response and proper phone etiquette while at work is “okay, sure, no problem, thanks for checking, you’re welcome” or something more appropriate.
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April 2025 by Ms. Independent
Recently, I went to this location for the first time on a Shipt assignment. Since, I wasn’t familiar with the store, I needed assistance locating the items. Fortunately, RJ was present and available because without hesitation he assisted me with the few items I needed, which had me in and out of the store within a few minutes.
Thank you so much RJ for your professionalism, patience, understanding and excellent customer service.
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July 2024 by abby dasilva
We went to buy crickets. We waited for over 30 minutes for someone to come and get us 10 crickets.
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July 2024 by Tippy Thomas
I have been taking my dog here for grooming for years. At first I would just drop her off to whomever was available. Once I had and appointment and was like 15minutes late (totally my fault) but I was denied service. Channel called me to say she would take her. My dog hadn't been to anyone but her since then.
