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February 2024 by John Kung
The truck icon is so big i can't make it the intersections. At the end, Google GPS ask for review. They don't give "wrong directions" as an option. You have to select others to write it in. I guess they think they always give the correct direction. Wrong.
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February 2024 by itaumavic itaboy
Awful customer service! Had us waiting in line for (felt like) hours just to check out stuff. Its going to take more then just 3.9 stars for me to come back sorry.
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February 2024 by Nichole
Disorganized & foolish. The associates at the print center act as if customers’ time isn’t valuable.
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February 2024 by Natalie Anderson-Place
I just came in to get two 18 X 24 posters laminated and was told it will take 4 days to complete the job even if I pay the $16.00. I explained to her that I’m a teacher and we are having a door contest for Black History month. The lady behind the counter walked away after I explained to her that I could pay now and come back to pick them up at 8:00am. She walked away and said good luck getting them done…Horrible customer service and no sense of urgency whatsoever. I will never go to that Staples again!!!
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December 2023 by uche Odionyenma
This is where you can get all your office and school supplies. Also, you can get some personal and family household supplies here.
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November 2023 by philomina ngosong
I have been printing for my business here for 3 years but not anymore! I came in to print a posters which i have done multiple time but wanted to make it a banner, the lady working there today said it's not their job to resize and asked me to go get it done before coming in lol.Sad part, they do help resize for who they choose to. The tall African American gentleman that worka there is super nice, he will patiently tell you want to do or show you.The girl i have seen/heard her helping others told me no. I dont fit the category to get help from her and i wasnt hesitant to called mention the discrimimation either.I guess they help based on who they like.Staples calls me often to come in and print for my business needa but if this is the customer service your staff offers, i will gladly go somwhere else.Fee free to cancel all my orders because i wont be back.
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November 2023 by Keith Smith
Staples has turned their stores into automation havens and I'm here for it all!
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October 2023 by Destini H.
I usually don't leave bad reviews but this location has several opportunities for improvement. Firstly, I made an order online that was supposed to be available yesterday. I arrived to the store at approximately 6:30 p.m. the following day, which is today and the order is nowhere to be found. Now before I even arrived, I called two times to the store to try to speak to someone in the print shop, because I had not received an email stating that the order was ready. All I have was my order confirmation. I called two times. The first time I called, I was on hold for over 30 minutes. The second time, I was on hold for over 20 minutes. A gentleman did answer the phone and took down my order number, placed me on hold but never returned. I literally drove over 40 minutes to arrive at the store to find out that they did not have my order. Then I was told that it would take about 10 to 20 minutes. Right now I've been waiting at least 30 minutes, and I still do not have my order. I was thinking that there was only one person in the print and copy center. To my surprise when I arrived at the store, there were three people working in the print and copy center. The issue is, this gentleman who's trying to get my order done, keeps stopping to speak to other customers which is distracting him from printing my order, which I would expect would be a high priority since it should have been ready from yesterday. And when I asked to speak with a store manager, the gentleman says he's in the office and proceeds to go get him. However the guy that came out said he would give me feedback to the "store manager". So he wasn't even the manager. He said he was a "tech". The manager was already gone for the day. This is at like 6:45 pm.
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October 2023 by Jamila Green
Highly satisfied with my experience at the print center. Micah was very patient, had excellent customer service and truly went above and beyond to ensure i was satisfied with my print job. I will definitely return to this location when I need printing services.
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September 2023 by Natasha ShaMone
I visited Staples in Largo, Maryland to do a “Amazon Return”. WOW! It was easy! The staff was pleasant, quick and informative! I returned two printer cartridges by Fossett that were wrong.
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September 2023 by Billy Robin
I went into this location for my first my name is Billy Robin, there was a nice work about the name of Mr Darius,he made my experience one of the up most Best.Im so glad to have met him.I will definitely be going back to this location,for any office supplies,home equipment, or cleaning supplies etc.. Because,Mr Darius,made me fill like family!
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August 2023 by Carlton Freeland
John in the copy section knows his job and he went above and beyond apphis help
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March 2023 by Madhusha Sarathchandra
It was not busy at all. Plenty of parking available. Staff was helpful!
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December 2022 by Charles Heyward
The service at this branch is absolutely horrible. Never an attendant to help. Print orders are NEVER ready on time, regardless of when you order. I intentionally goes 2-4hours later than I request to pickup....and 85% of the time I either have to come back or wait another 30 min to an hour.
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December 2022 by Niya
Brian and team worked so diligently to ensure that my order was perfect! Thanks for the awesome service!