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November 2025 by Tim Hall
John and the sales team were kind, friendly, and very professional i would recommend them to everyone, thanks again
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November 2025 by Allan Walters
Working with Amy was the best experience I have ever had at a car dealership. She is very knowledgeable and was helpful at every step in the process. I highly recommend buying a new Ford at Academy!
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November 2025 by Marvin Fuentes
Nice experience very happy with the service second time buying a this location
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November 2025 by Frederick Broomfield
They gave me a great deal on a car and they really good service department I highly recommend this place
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November 2025 by Jordan See
Highly recommend Academy Ford! Had the best car buying experience ever and the staff, including Diap, my salesman, were incredible.
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November 2025 by Richard Petersen
Academy Ford did a great job with performing standard maintenance on my Ford Focus. Dropped it off with no issues and it was ready within a couple of hours. I get all of my Ford maintenance performed at Academy Ford.
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September 2024 by Tee
I wish I could give them 0 stars!!! Purchased a used 2018 Ford Explore less than two months and this vehicle has been in the shop more than I have driven it! A week after I had it took it back because the front end was rattling, issue fixed but they charged me to balance the tires, shouldn’t they have been balanced before they sold me the vehicle? A week later the gas gauge started fluctuating . Took it back and they replaced the fuel pump! Two weeks later same thing happened they replaced the fuel pump again or so they said. Three days later we back at the dealership same problem. The service technician said there is nothing that could be done because this model have saddle bag tanks so it will do that! Make that make sense. The salesperson has seen me come and in 3 times and he won’t look me in the eye! Now the check engine light is on! They think it’s a joke but it’s not. I am still fighting to get them to rectify this issue
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August 2024 by Angie Stein
My experience was great! Everyone was so friendly and professional. They made the process so easy and walked me through every step. Love this dealership.
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August 2024 by Restaurant Files
This place sucks, don't ever expect the truth from this dealership.
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August 2024 by Tim Gunther
Colin and the team at Academy Ford were great to work with. No nonsense and no pressure sales. At time of delivery Colin had all my numbers and financing streamlined and made sure that I was expedited when I arrived for pickup! Awesome job Colin! Thank you! Best vehicle purchasing experience I've ever had.
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August 2024 by Aram Abualrub
The sales didn't take too much care of me
They promised me to do something and they didn't.
the service dep. has poor communication , and very slow service
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August 2024 by Michael Murphy
The sales people were very knowledgeable and very friendly. Everyone was exceptional. I would recommend Academy to everyone looking for a new car.
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August 2024 by Vivian Amos
I recently purchased a Bronco Sport and had a fantastic experience at the Academy Ford dealership. My salesperson, Amy, was incredibly helpful in finding the perfect vehicle to match my needs. After outlining my must-have features, she expertly guided me through their inventory. I was particularly impressed with the smooth ride of the Outer Banks model. When I saw a brand-new black Bronco Sport with a tan interior, I knew I'd found my car. The dealership manager, Russ, was equally professional and easy to work with. The entire purchasing process was hassle-free, and I'm thrilled with the final price. As a real estate agent constantly on the go, this vehicle is already proving to be an excellent choice for navigating Maryland's roads. The added bonus of complimentary service for 7 years or 100,000 miles is the cherry on top.
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August 2024 by JAMES RICE
Andy and Bryan are my main mobile men from FORD. They ARE great!!! A straight shooter that gets it done. Team is a word that comes to mind.
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August 2024 by Jim Evans
I purchased a used 2012 ford F150 (from another location), I took it in to academy to the service department so I could get the master code for the door lock keypad, the service guy went out and pulled the information off the truck with his tool that plugs into the truck, we go back inside and he proceeds to tell me they have use their larger diagnostic machine to get the code and it would be 90$…. SERIOUSLY??? I told him no thank u….. I went to the truck and pulled up a YouTube video that shows the code on a sticker inside the fuse panel…… u can’t tell me the service guy didn’t know this. They’re just trying to milk money out of people…… will never go back……
