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September 2025 by diane davis
I appreciated the accuracy on the length of time it would take to get my vehicle serviced
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September 2025 by Billie Davis
Autonation is great! They welcome you with a smile and understanding. While trying to Understand what you are describing what's wrong with your car. They make it personal by introducing them as your personal assistant in keeping you updated with your car with a face to face, phone call or text. The lady at the check out is always smiling and helpful. She ensure you understand your bill and it is what they told you, no matter how busy she is with other customers. Great place to carry your car.
Billie Davis and Grady
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September 2025 by Derrick Clemons
The service adviser was very Professional and Courteous and very Knowledgeable
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September 2024 by Damon Bolton
?Where do I start, called customer service was told no appointments. Supervisor gets me an appointment. Car dropped off Friday morning, diagnostics not done until Monday afternoon. Car sits for nearly 2wks while customer service manager applies minimal effort because warranty company doesn't want to fix my repairs. Always no loaner cars or rentals given. The first time I visited this dealership in laurel, MD left my car with mom for a week to get repairs done while in Atlanta nothing was done 3x when my mom brought the car. Dealership has 3 different managers since dealing with them over a year. Mother told me when she brought my car, a lady was upset her car set for a week for an oil change is ridiculous!!!!!! Had to call corporate to complain but no supervisor called me back either figure that they don't care also... Also just bought my car they damaged it while in there possession blamed me had to wait over a month to get fixed during management change...smfh
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August 2024 by rachel nix
I have been going to Autonation Buick, GMC and Chevrolet since I own my truck in 2019. They are a great group of people to work with to take care of my truck. They always let you know on up coming work that need to be done and give you the cost so you can prepare yourself. I highly appreciate you to check them out.
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August 2024 by Michele McDaniel
I scheduled my appointment and the representative called me to see if I wanted to move it earlier.
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August 2024 by Iram Zaidi
Recently purchased a vehicle for my son. Jerry Butcher was super helpful throughout the whole process. Thank you for your continuous help in getting everything together and kind customer service.
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August 2024 by Antonio Moreno
Richard the salesman that helped me was outstanding. I recommend any if looking ask for him. Also the managers and finance people were top notch
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August 2024 by Stephaine Hall
The service desk was great the work was completed in a timely manner.
Autonation service department is a good place to take your car they do good work
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August 2024 by jc mendez
Very bad experience, I do not recommend paying for the service for the second time they did not perform the service and I paid. Recommends to do what I did, take a photo before leaving the car to have proof that Nathan provided his service in my case to Casado twice in case of scour and tire rotation. I feel disappointed in the service provided.
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August 2024 by Adrian Jarrett
Justin was my service advisor and received nothing but exceptional service!
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August 2024 by Thomas J Miller
service performed on schedule at reasonable price
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August 2024 by Mike Cornblatt
Chris and his team were outstanding! Will be referring them to everyone I know!
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August 2024 by Joann Ray-colter
The service rep was very customer friendly and helpful.
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August 2024 by Kristen Kahler
Fantastic service each time I use this location. I won’t go to another GMC store anymore! Big thank you to Russell and all your team!
