AutoZone Second Street in Laurel, MD is a popular auto parts store that offers a wide range of products, including new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the friendly and helpful staff, with many noting that employees are polite, knowledgeable, and willing to assist with questions or concerns. The store features self-checkout, which many customers find convenient. Staff members are often described as well-trained, with some employees going above and beyond by explaining processes or recommending repair options. While some items may not always be in stock, staff are willing to help order parts or suggest alternatives. Overall, customers have had positive experiences, praising the team for their teamwork, professionalism, and good service, making AutoZone a trusted place for auto parts needs in the area.
Came in very frustrated and overwhelmed. Ghoury swiftly was able to assist me and got to the bottom of my car issue then explained it clearly as I am a novice car driver. Appreciated his kindness and clear explanation.
June 2024
Didn’t have the part in stock but the counter man was polite and helpful. They offered to get the part by the afternoon but I just visited a different location. Staff was helpful
June 2024
I purchased a battery a while ago but added a warranty with it. My battery went dead, and they replaced it with no issues or questions
