Car Glass Repair in Laurel, MD

“I would highly recommend Genesis Auto Glass for any windshield replacements. The staff are very respectful, polite, and helpful. The team at Genesis Auto Glass are very great at communication. My original appointment was during the tornado/thunderstorm watch and they easily rescheduled me for the following day. The service was very quick and well done. I am very satisfied with the service provided from Genesis Auto Glass.”

“Glass America repaired our windshield after we had a road stone put a small crack (< 1in) in it. Addie, who took our order, was pleasant and informative and gave us an estimate and a schedule date right away. Mike, who did the repair, communicated his schedule, arrived on time, explained the fix process and was able to complete the repair in about 30 minutes. The result is that we still can see where the stone hit, but are no longer concerned about the crack expanding across the windshield. Thanks for a quick, nice job!”

“Just got our front passenger window replaced after ours was shattered. Service was quick and the guy who did it was nice. He got all the old glass out the window so we don't hear any pieces still in there with the new one.

Prices were lower than other companies, which we appreciated. Also, it was quick to get it scheduled. They were able to come out the same day we called.

Only complaint was that we were quoted a time but he didn't come out until 2-3 hours after that timeframe. After he missed the quoted timeframe we had to reach out and ask for an update. It would've been nice for them to reach out to us when they figured he couldn't make the timeframe quoted to us. We were given another time but then got a call to say he would need an extra hour or 2 after that. We appreciated that call. They just need to work on the schedule and realistically setting appointments. Good thing we didn't have anywhere to go.”

“All the other reviews hit the nail on the head with CUSTOMER SERVICE!!! The ladies at the front desk will take care of you... communicate with insurance so you don't have to... and genuinely try to make a frustrating situation better. I had two accidents back to back, and Eve made everything 10x better while having to deal with insurance, rental companies, MVA... blah blah blah! Thanks ladies & Eve! <3”

“Special thanks to the amazing team for there communication and making feel comfortable about having my car repaired so to an accident I was in. I truly appreciate Michael for his honesty and service regarding all the things they noticed and fixed. Indeed I would recommend this shop to anyone who is in need of car repairs. Thank you ☺️ again for your service to the community.”