The CVS Pharmacy in Laurel is a neighborhood store that makes managing pharmacy, health, and wellness needs easier. It offers reliable value, with great deals and weekly sales, including on household items, frozen foods, beverages, and over-the-counter medications. The store is well-stocked, and customers typically find everything they are looking for. It is clean and provides convenient services like same-day delivery and free pickup for online orders. The staff at this location receives consistent praise for excellent and friendly customer service. Employees are described as going above and beyond, patiently helping customers use self-checkout, apply coupons, and find items in the aisles. The pharmacy staff is prompt and helpful. When issues arise, such as the sale of an expired product, the staff is very helpful and apologetic, quickly assisting with replacements and correcting the problem. This attentive service has contributed to positive customer experiences, with some noting it is the best CVS they have encountered. The location is commended for turning customer service around and attempting to run a nice store.
