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March 2024 by Nasirkhan Ranjber
Stuff was dirty and they store had bad smell.
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February 2024 by Lin Lin
Terrible service , especially at the pharmacy, gave me a hard time for my 2 year old medication, kept questioning my reasons for a certain medicine for my child . Very unprofessional.
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February 2024 by Gloria Wynn Lilly
CVS is my Number 1 neighborhood store, great deals more than the other pharmacies and they have a request sales in household items (frozen, foods, ice cream, juices and sport drinks,and especially my over the counter drugs that I use for my medications!
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September 2023 by Susan Brand
This store lacks customer service. I was looking for a COVID test. No one would assist me and finally was told they didn’t have any in the store. I was sent to isle five only to find candy. While at the self check out i was told by a staff member to read. This location is the closet to my house. I think next time i will try Walgreens.
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July 2023 by Quadir Goals
This is by far the best CVS. I’ve come across yet Spechel she is so great. She will help me by walking through the isles help me find the items I am looking for Miss Yoon some days I come in there and I don’t have enough funds to cover my entire purchase she will go to her own purse and ensure that I would be able to get it out of there CVS. You guys keep up the great work with the CVS staff on Laurel Bowie Road I love you guys for your help take care.
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July 2023 by Carla Serrano
I had a wonderful experience at this CVS location and it was all thanks to the customer service representative who helped us out. She went above and beyond helping us use the self checkout and then on the register. She patiently helped me use my coupons and never lost her friendliness. Even the officer at the front door greeted us! As far as products, I found everything I came in looking for. I was pleasantly surprised ??
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June 2023 by Makenzie Ellinger
Laurie was very rude. She argued with me and had very little patience. You know the staff is bad when there is a sign up front saying, “we think our staff is pretty great, please use kind words.”
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June 2023 by Larry Gray
This is the WORST place to pick up your prescription!!! The customer service is HORRIBLE. I get these technicians hate their job and salary but this is where they chose to work. It’s frustrating the customers have to suffer for their choices.
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June 2023 by Makenzie Moore
Laurie was very rude. She argued with me and had very little patience. You know the staff is bad when there is a sign up front saying, “we think our staff is pretty great, please use kind words.”
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May 2023 by Tiena Ellis
Attitude over asking about the COVID vaccine. Told me to make an appointment on line and I was also trying to communicate this to my husband who is Deaf and the tech wasn't speaking. When I said in a louder voice to speak up the two other staff members surrounded the other and postered like they were about to jump the counter because I raised my voice. Try referring information to another people hearing loss when you aren't getting the full picture. Attitude was not needed. And to top it off I witnessed a theft from the parking lot as I was leaving. Going to the one across town from now one because we've never had good service here.
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August 2022 by demitirus avorkliya
Called with simple questions and got attitude and they hung up.
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July 2022 by Jason Maeser
I Bought some Mucinex DM 2 days ago before noticing it had expired in Dec 2021. Upon returning, staff was very helpful, didn't question my issue and assisted with a replacement. They were very apologetic of the situation and removed other expired meds still on the shelf.Pharmacy staff has always been prompt and helpful the 3 times I have visited.Mistakes happen, as long as situations are handled in an appropriate manner, that is all I expect. It seems this location has turned customer service issues around (based on other reviews here) and attempt to run a nice location.
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July 2022 by Dejah Greene
No one ever answers the phone even from doctors offices or patients at the pharmacy. They just give you the run around and you will be left without your medicine for two weeks.
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July 2022 by Sawyer Raney
They refuse to fill prescriptions if there are issues with issues with insurance even if you need the prescription and are willing to pay out of pocket.
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July 2022 by Hasan Alyasiri
Horrible service , lack of experience like they work for free. If you don't want to work stay at home.