DoubleTree by Hilton Hotel Laurel offers a comfortable stay with friendly and helpful staff. Guests frequently praise the attentive service, especially staff members like Natacha at the front desk, who go above and beyond to make visitors feel welcomed. The hotel features large, clean rooms with comfortable beds, though some rooms lack a microwave, which is only available in the lobby. The bathroom in the rooms is noted to be nice, clean, and crisp. The hotel does not have a fridge in the rooms, which some guests found inconvenient. On-site, there is a Mexican restaurant with a nice bar, decent food, and attentive servers, providing a pleasant dining experience. The hotel’s location is convenient, close to restaurants, stores, and about 10 to 20 minutes from nearby rinks, making it suitable for sports teams and families attending tournaments. The staff, including Olivia, the Sales and Marketing Director, and other team members, create a welcoming atmosphere, often setting up special decorations or amenities for guests. While some guests find the hotel slightly worn and dated for the price, many appreciate the hospitality and comfort, making it a solid choice for travelers attending sports events or seeking nearby amenities.
