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April 2025 by Geny Diaz
I went for a haircut & I had a good experience. They sold me treatment & I paid for it before the next appointment. Carol & Tiffany told me that I would need to go in for 3 appointments for the hair treatment. On the final appointment they both got on me how I didn’t pay. I told them I did, but they both were saying that I knew about the payment & thinking that I was trying to refuse paying. If they spoken to me differently then I would not have a problem but they were trying to act tough. Please learn how to communicate with your clients!!!
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August 2024 by Beza K
Carol is an excellent hair stylist. She is professional and did a good job.
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August 2024 by Allie Wilson
Carol is wonderful, kind, and talented! She is very accommodating and made me feel so comfortable while getting a partial highlight.
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July 2024 by Tanya Burns
Stylist: It was my first time visiting Carol at Entourage Hair Gallery, I had not have my hair colored I awhile so I was a bit nervous.
She answered all my questions and asked for my permission before she got started. I was very impressed with her workmanship and personality.
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July 2024 by Lameka Allen
Wonderful service The owner is very professional. Ms. Tiffanny is wonderful stylist have you looking like a queen. Great personality and precise highly recommended ? Superb service!
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July 2024 by Linda Manriquez
Thank you Carol for an amazing haircut. I accidentally walked into her salon. I had no idea what to expect. Best haircut ever.
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June 2024 by Tori Doehr
I had very high hopes after reading all the wonderful reviews. I had a 7pm appt booked with Carol for yesterday, which I found out about 2 hours before the appointment would need to be rescheduled. So they rescheduled me for today at 6:30pm. I show up and no one is there. I call the phone no one picks up. I call Tiffany who yesterday called to inform me that my appointment needed to be rescheduled. She picks up and says she will reach out to the stylist. After about 20 min I call and she says she will refund me and that she can't get a hold of the stylist....I understood yesterday, but today was just unacceptable. Very disappointed. Appointment was for color, cut and partial highlight.
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April 2024 by TBB 123
Wow. There are no words to describe how amazing this salon is. The owner and her staff are beyond talented. I came in for a color correction and she exceeded my expectations. She lifted my hair from the ugliest yellow blonde to a beautiful cool white. Best part is, she knows how to keep the integrity of your hair the healthiest. She is beyond talented and I have found my new stylist. Im already excited for my next appointment. Don’t waste your money anywhere else. This salon is where it’s at!
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April 2024 by Candace Turitto, PhD
Wonderful warm greeting! Clean, professional, skilled, friendly. Got vip treatment in the massage chair while I waited for a trim :) Will be returning to give Carol a go at my color!
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March 2024 by Briana Hamilton
Great Service!
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February 2024 by Tami P.
Love love LOVE my haircut!! Carol is the one who cut my hair. It was all the way to my lower back, almost my hips, and I was originally so sad about getting it cut, but my job requires me to wear a tight bun everyday and I was starting to see some hair thinning and tension folliculitis and didn't want to get a receding hairline at 25. So I figured I'd just cut it short now, make the sacrifice, so I can enjoy long hair later. But I am SO happy I came here! My hair is a little above my shoulders now and it looks better than it did when it was long! Miss Carol was super knowledgeable, and really put me at ease by explaining everything she was doing as she was doing it. She was able to tell how my hair comes in kind of wavy/curly by looking at the roots (since it was straighter due to being weighed down before) and adjusted the cut accordingly. When I asked for bangs, even without knowing exactly how I wanted them to look, she gave me some that suit my face shape really well. Another cool thing about this place is they're familiar with military hair regulations. Definitely recommend it for any military peeps in the area, men or women. One last bonus: she took the time to braid my hair before cutting it, and managed to save a lot for donating!
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October 2023 by Tiffany K.
Carol is a very talented and I have been having her do my hair for almost four years now. In fact, she is probably the most talented hair stylist I have been to. Unfortunately, she can be terribly unprofessional when handling routine problems as the owner of the business. My first problem came two visits ago when after confirming I wanted the same thing I always get, she chose to do something different. When I questioned her, she became irate and began blaming me for poor communication. The next visit was ok, despite being a little long because she was working on multiple clients. However, my last and final visit did not happen because I was 10 mins late. When I arrived, she had a terrible attitude about me being late and not calling. When I explained that I was late because it was rush hour in DC and raining, and I didn't feel safe driving she continued to carry on about why I hadn't called. At that point, I decided it was best to find a more professional stylist. It saddens me to write this, but if you are going to go here, be prepared to be treated like an inconvenience rather than a client. And if you say anything about it, expect she will be talking about you to her "good" clients - I know because I used to be one of them.
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October 2023 by Stephanie
Called on Tuesday for a color appointment on Saturday. Received emails and texts reminding me about the appointment. I finally get there on Saturday and the stylist is on the phone with family and FaceTiming. 10 minutes before she tells me she has to finish another client first. 15 minutes before she tells me she actually didn’t have me in their system. How was I receiving emails and texts from them then? She keeps telling me that she needs to do one more thing on the other client, then another thing, then another. I finally left after sitting and waiting 45 minutes.She said she wasn’t expecting to be missing another stylist and 2 assistants today, but all of that information should have been disclosed to me before I wasted 45 minutes of my time thinking she only needed to do one more thing on the other client. Really unprofessional. I would have been fine rescheduling if she told me all of this when I walked in.3 starts because I cannot rate her work, just her service.
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October 2023 by nattrina barnes
This was my first time coming to Entourage Hair Galley. Ms.Carol did a wonderful job on my hair. She was very caring and I see the passion in her work.Service: Hair straightening
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September 2023 by amanda mccormick
Very nice people and atmosphere. I went in with dark brown hair and come out with ash blonde hair. Carol knows what she is doing.
