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October 2023 by Glo glo go
This family dollar offers the best customer service I've experienced in a long time. The gentleman at the register was nice, courteous, knowledgeable and offered a huge smile with his service. He even had his coworkers/employees take my items out to the car. Thank goodness for people like him.
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August 2023 by medina ajibola
This is the most terrible store, i have ever been too. The Manager and associates in the store are very very rude. The store is so dirty and freaking stink all the time. They all are unprofessional. The corporate office need to look into this store.
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March 2023 by Sharell Mathis
Went to this store to purchase some things and it had close on the door at 3 in the afternoon this store is horrible the customer service is terrible the store smells horrible and the products on shelf are always outdated they should just shut down and remodel that’s sad that mostly all Family Dollars come with the same annoying things I’m going to Dollar General and also I will contacting corporate office about the rats in there
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November 2022 by P
8:25 this store is pitch black I have called no answer no one in store 8:28 young lady just pulled up opened door then locked it behind her she had twist in her hair very unacceptable she watched us stand out here an waiting til we left to walk to door. 830 we are still at door an walking away
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October 2022 by L.K. Floyd
The store is not the best. I went there and saw a rat ? running across the chip aisle. On up side the staff is good
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September 2022 by Caritza P.
If I could give this Family Dollar 0 stars, I would because in no way do the employees, especially if they are on management reflect the core values of the company. Today 09/22/22 I ran in to grab a few items and stood in line which was long as usual, no problem I have patience and had time. As I'm standing in line, the cashier (Chelsea) was asking the "manger on duty" I suppose a question about voiding something. The manager asked her a question and when she tried to explain why she made the request, the "manager" tells her to "shut up and turn around". The cashier then proceed to try and explain further, with a slightly raised frustrated voice, the "manager" tell her "if you keep talking like that, you can just clock out and go home. As a matter of fact, clock out right now and go home, go". By this time i'm next in line and she's scanning my merchandise. She takes a deep breath and is trying to remain calm. She then decides to call the "general manager" (I'm guessing) and as the phone is ringing, once he pick up, mid transaction she walk off to begin letting the manager know she was going home because she was not going to tolerate the disrespect. The "manager" see her as she's walking pass, yells at her to get off the phone and proceed to follow her and attempt to snatch the phone (personal cell) out of the cashiers hand. The "manager send the other employee to finish my transaction, in that process she scan an additional item that belonged to someone else on my ticket, had to request a void, the "manager" put in the void with no issue and then continued fussing with the other lady. The store phone rings, I think it was the "general manager" because she started explaining again what was going on and I left. This is not the first time I've witnessed arguing between staff or staff and customers at this particular location. There was absolutely no treason for her to get so angry at her for asking questions, they have general conversations all the time between each other and while waiting on customers, why so angry and not willing to help another employer? The delivery was outrageous and uncalled for. Family Dollar, your staff have to do better.
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June 2022 by Sonya D.
I love family dollar and especially this location. If you're looking for snacks, this is your place. Always fully stocked. For some reason they are always short staffed. I very rarely see two people working the front registers. So pack your patience with all your goodies in hand. Also don't forget to stop in the all card/party decor aisle. They have beautifully worded cards for less. Sign up for the store coupons as well. Great deals but the only caveat is you'll need download the store app in order to take advantage of most deals...that's a bummer but don't leave the money on the table.
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May 2022 by Lance Johnson
Applied for an overnight stocking position here and was hired. Travelled approximately 2 hours to the store for my first shift at 12am in the morning which I was correctly scheduled for and NOBODY was there.No manager, no coworkers, NOBODY. Called later that day to get clarity and couldn't get a manager on the phone. Manager called later that day, left a message and kindly apologized for not showing up. I was paid for 1hr of work, but decided to seek employment elsewhere.You can't make this stuff up folks. ?
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May 2022 by Meeka Parker
Absolutely the dirtiest family dollars ever been in
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April 2022 by David Schoolfield
Needs some work from how the store is maintained to leaderships customer service. Had to tell her manager or who ever he was the this place needs work.
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February 2022 by Summer Tea Cafe
I walk in there for less than 5 minutes and seen 2 different mice running around with a store full of people 4:15pm. I ran out of there so fast.... I'm still shaking up from this... OMG
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October 2021 by Nicole Jefferson
I won't be going back. The day I went it smelled like something spoiled and I could smell it through my mask. The one girl in the front was leaned up on the register watching her phone while one person rang up everyone. The store was nasty and unorganized. I know it's family dollar but the standard was set so low.
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October 2021 by Susan Pulluaim
Just a little messy from the customer putting stuff any where. Still a pretty clean store
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August 2021 by Tamika Mobley
I have been to several Family Dollar Stores and this by far has to be the most unorganized store. Boxes are stacked on top of the shelves, boxes are on the floor, items are usually in the wrong place on the shelves and the prices are incorrect. I rather make the extra trip to Walmart and Target..
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June 2021 by Essance Colon
Horrible customer service, rude employees. They are worse then the Chinese people that own beauty supply. I used to come to this store ALL the time, Ised to really love it. Walk there sometimes every day with my son. & now for the passed 2 weeks every time I walk in seems as if I’m being followed. NEVER stole or gave them a reason to think I was stealing anything I touch I grab and pay for.
