GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems including retro gaming. It also carries trading cards and a wide variety of gaming, anime, and pop culture merchandise like collectibles, apparel, and board games. Customers can sell or trade their old items for cash or store credit. The store is described by some as needing a makeover, feeling like a grandparents' basement. However, multiple reviews highlight excellent and helpful employees who provide wonderful customer service and are great to communicate with. Staff are noted for handling difficult situations, including threatening customers, very well. These employees foster great conversations and help with decisions, making customers want to return specifically for their service. The business is considered lucky to have such appreciated and acknowledged staff.
