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April 2024 by Rena E.
This was my first time visiting Harris Teeter. I have driven by many times, but I never shopped here. Recently, I was in the area shopping elsewhere, so I stopped in. It was an impromptu visit, so I did not purchase much. I really wanted to look around and select a few items while doing so. At first glance, the organization, flow and cleanliness of the produce department captured my attention. All of the produce presented nicely and it looked fresh. The prices appeared a little high for some items, but as the adage says, "You get what you pay for". I purchased mostly produce. The navel oranges and pink grapefruit were huge. They were also deliciously sweet and juicy. Before going to the checkout area, I moved along to other areas of the store and found consistency with the level of cleanliness. I ended the visit in the area with health supplements. In my opinion, the selection was relatively extensive for a grocery store. I was able to find what I needed and then walked to the checkout lane. Many of the items purchased were either on sale or discounted with the store's rewards member card. Since this was my first visit, I did not have a card, so the cashier used the complimentary store card. She informed me that I could sign up for a card at the customer service desk. The checkout process was fast. Finally, I walked over to the customer service desk to apply for a store card. The customer service supervisor/manager was nice. While processing the card, she made friendly, small talk, which was pleasant. The reward's card process seemed a little extensive unlike many other stores, but it was fine. Overall, I had a good shopping experience here and I will definitely return.
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February 2024 by Lita LewisScott
I come here just to buy my cakes made by JASMINE she is a awesome person with a beautiful personality and a brilliant amazing cake designer when I come I always get great customer service she has patience and very understanding
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February 2024 by Ayesha Andrews
Quality steadily continues to rise - great job, Harris Teeter of Laurel.
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February 2024 by Charron Martin
Very pleasant, clean and organized store
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January 2024 by Colette Anammah
I had a pleasant experience...the lady at the pizza stand was very nice and professional, the store is also very neat and the staff are very friendly.I will be visiting again.Thank you.
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January 2024 by Omar Chavez
Your fruits and vegetable gondols were empty! And some other areas with product depleted!
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January 2024 by Melissa D.
I had knee Replacement surgery & placed an online order for the pharmacy & grocery. I am in pain & called the store to see if they were working on my order & is it was ok if someone could pick it up early; the manager Jay Tracy was so kind that he told me not to worry; it would be done soon. His customer service should be commended; Not to mention, this store is very clean & there is no wait time like other chains.
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January 2024 by Matthew U.
I forgot how much I love Harris Teeter. It was my go to store in the Outer Banks region when on vacation and to discover that I am now in the land of HT, I was happy. They always have what I am looking for and then some. I came into this location and wasn't really in need of anything, but decided to pick up a few items I could definitely use. I went around the store, grabbed a few items and before I knew it my hands were full. That was cue to me to make it to the front of the store. Set my items down on the belt and let the cashier ring it all up. The reason I love HT so much is the customer service you get in one of them. I know I was going to be a bit of a pain in the butt during checkout because I had a few things going. I had multiple Visa gift cards with lingering amounts on them. I asked if she would mind if I used them all and got them out of my hair. She didn't mind a bit and we went through all the cards and I was finally free of that mess. When it got down to what I was left to owe I also wanted to get cash back. Before she could give it back to me I asked if she could break it down in a certain way to make it easier on me. She did it without batting an eye. I was lucky to have such a nice cashier get me through the checkout process and I was grateful that she took the time to make sure my needs were met. Before anyone rolls their eyes, there was no one in line behind me.
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December 2023 by BADETTE Yonel
Very clean, healthy food, accessible for everyone, the customer service is perfect they have a professional team.
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December 2023 by Joanna Mejia
I was so happy a Harris teeter came to Laurel. However my excitement was for naught. This is the worse Harris teeter in all of Maryland. Corporate Needs to audit Management. The managers have no idea how to manage this store based on Harris teeters core values.Each time I shop here, I need a manager for the most simplest reasons. I have done the same transaction at other Harris teeters and have no issues.Driving the extra miles north is definitely worth it!
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December 2023 by Death to Edom
Don’t understand why the lines are always long on the weekdays. It’s really annoying this seems like it’s becoming the new norm.
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December 2023 by Doris Perry
Need to find a new grocery store in Laurel. With the prices indicative of a Harris Teeter you would think they can afford cashiers. Many times over the past month there have been zero cashiers. It’s ok to do self check out with a few items but not full basket. Where is the manager? Perhaps they should be checking out customers if staff can’t manage to come to work.
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October 2023 by D Davis
Food quality an on going issuePurchase chibatta bread from the baked goods section on wed.The next day discovered significant mold on bread. Had not even opened the package. Mold was visible through the package.I had to go back to return the item. I do not a replacementThere is a continual issue with quality of food. Previous had to return guacamole that was black on top.I have never experienced this problem with any other grocery. Not sure if it is the location or the overall brandWhy does a customer have to verify the food quality as a health issueCheck your food carefullyVerify Price paid vs price on shelf
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September 2023 by Shannon
Meats and produce are always fresh, staff is pleasantly helpful. I experienced my 1st Harris Teeter in 2002, Greensboro, NC.
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August 2023 by Amanda D.
Soon I think they might have to reconsider better hours for 4+ years staff or at minimum let them teach someone else how to do bakery the best way possible. The new machines are very glitchy because they would automatically reset the date input and the amount of product input just as soon as you adjust the next thing for the sticker so it's slowing down the staff. The deli is currently improving on daily soups and the produce is improving the haste for the salad bar. In the near future if you smell rotten dried up fruit it is most likely because they might choose for that to be no longer handled by me. Currently before school starts they've been having a massive sale in the clearance karts and on select on sale candy with a yellow price sticker. I haven't seen any 3 for 9 soda sales since last year 2022. The management always makes a point to treat their staff like the little guy's and they really don't value our capabilities and I'm certain if we could swap district managers that we might convince folks to stay as a staff better because being yelled at during work really does hurt my soul and also henceforth hurts my productivity levels and delays my thinking for awhile to try and recuperate my tasks list in my brain, delays me at least 40 minutes after the encounter. The management boldface lies about the work schedule, and boldface lies about how they have to run around the store to find staff when the truth is very much the opposite where the little guy's have to chase down the management for phone calls, for double checking deli and bakery, for how it's really the little guy's trying to make the workplace better, and the district manager decides to yell at several people because she's jealous. Most likely we've lost more than 15 employees because of the district manager, and one of the male partially balding customer service managers named Shawn. Part4