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March 2024 by Jamaal Ayres
It was excellent. The lady that helped me was so kind
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March 2024 by Julieta Monk
We are very satisfied with Crystal Otis, very knowledgeable, professional, warm and make you feel like VIP. The office is nice, clean and comfortable. Thank you
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March 2024 by Sheryl Jefferson
I have been utilizing Jackson Hewitt for several years for taxes. My experience with Linda was by far, the best. She is personable, she answered all of my questions and sought clarity for questions I was unsure of. She gave great suggestion and advice to consider when thinking about taxes for next year! I highly recommend their services and suggest you ask to work with Linda.
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March 2024 by glenn a. smith
Very efficient, professional and quick. Customer service was great. I would recommend to anyone.
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March 2024 by angela wilton
First time using Jackson Hewitt . Taxes were more complicated for me to do myself . Crystal took over and did a great job making sure everything was covered and got me the best refund . Thank you for all your help. Highly recommend for your future tax needs.
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March 2024 by Annette Wingfield
Painless. Janet is a professional tax preparer who saved me $$$.
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March 2024 by Leroy Day
Very informative.
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March 2024 by Reneé Hall
I’ve been filing my taxes here for years! Crystal is always so helpful and informative!
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March 2024 by James Harrell
She is good ?
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December 2023 by Angela Smith
I have been coming to Jackson Hewitt for 7 years and Janet in Laurel has always prepared my taxes. Jackson Hewitt and Janet are my family as far as I’m concerned. I’m always at ease because I know I’m in good hands. Janet thanks for all you do !!!!!!
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December 2023 by amina wright
Hello Ms Janet in laurel location, was very nice took her time and made sure everything came back correctly, it was a pleasure speaking with her
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December 2023 by Michelle Taylor
This was our first year with Jackson Hewitt and we are very lucky to meet our tax advisor, Ms. Crystal Otis. She is superb with her expertise in tax and customer services. We had an outstanding balance with IRS and Ms. Otis set up a meeting with an IRS agent to identify the issues and came up with ultimate solutions. My husband & I highly recommend Crystal for any tax services.
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May 2023 by Deon Holloman
Crystal has excellent people skills. I recommend her to take care of your tax needs!
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April 2023 by Resilience Commercial Floor Care
"I'm a little concerned." Yesterday I dropped my taxes off to a young guy (no name) who appeared to be in his twenties. It wasn't his age that bothered me, it was his negative attitude. He gave me a strong impression that he didn't like his line of work, or he'd rather be elsewhere! I wish I had of read the reviews before my visit. I would have requested Ms. Vicki or some of the other names mentioned. Perhaps his attitude will be adjusted upon my return.
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April 2023 by Sherece Gasaway
Janet was helpful and very through. She provided detailed tax information that we weren't aware of because the tax laws are constantly changing. She's knowledgeable and takes her time explaining the tax law should you have any questions.