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October 2023 by d carr
Renata was very pleasant to work with!!! She is also very knowledgeable about vehicles and has great customer service skills. She had my vehicle approved by the warranty company and her staff quickly fixed my transmission faster than I expected. I would recommend this shop for all of your vehicle needs.Service: Transmission
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October 2023 by Wynne Martin
I stumbled upon Jrs Automotive repairs by accident actually but it was truly God sending me to a place that is trustworthy Fair understanding and willing to go the extra mile you're so hard to find honest Automotive Care nowadays I've been going to them for about 3 months now and I would not take my car anywhere else they are family owned I have met and have extensive conversations with the mother the father and I cannot forget Ms Renata the daughter truly awesome people willing to get you back on the road I have a 2008 Infiniti fx45 someone had stripped my oil drain plug and I was leaking oil badly although I had to have the entire oil pan replaced Jrs went above and beyond when no one could find me an oil pan they found me one in Colorado and had it overnighted I truly recommend them for all your Automotive needs I can't speak highly of too many places but I believe if the place is honest fair and treats you as a customer should be treated they deserve the recognition thank you so much JrsServices: Steering & suspension repair
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September 2023 by Sharika Peterson
I took my car to JRS Auto Repair a year ago as I was having AC issues. I came back a year later for the same issue. Renata quickly inspected my vehicle and was very honest that a piece that they previously replaced was bad. She honored the warranty and fixed it the same day with no additional charges. I appreciate the honestly and highly recommend their service.
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August 2023 by Mulu Lakew
I higly recommend JRS auto rpaire if you are in Laurel. Awesome customer service, geniune and fair price. Renata came to my home to check the problem and cameback the second time with jamper for free. And she sent me tow truck.Thank you for your service and keep up the good work!
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July 2023 by Shayan Gholami
Probably the best mechanic shop in the state of Maryland. Not only they know what they're doing, but also they have great customer service and they really care about their clients. I live in Baltimore city and I drive down about 40 mins to get my car and my wife's to them to fix them. That's how good they are.
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May 2023 by Jared Reed
After going to another auto clinic in the past that I loved, but thought were a bit overpriced, I looked for a while for an alternative. JRS Auto exceeded my expectations with their attention to detail, great customer service, quality of repair, along with pricing. They listen to their customers, give honest feedback, and try to give the best solution without trying to sell you on other unwanted services. A great shop and look forward to utilizing their services whenever my vehicle is due for regular maintenance or for a repair. Thank you!Services: General repairs
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May 2023 by Dietmar Tietz
Very professional and friendly service with attention to detail. They provided the Mercedes Service A and proactively addressed also a number of mechanical issues they discovered. I highly recommend JRS Auto Repair.Services: Air & cabin filter replacement
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July 2022 by Alexander Gupman
I was worried that my usual mechanic was trying to constantly upsell me and JRS was recommended as an honest mechanic. I am so glad I switched! They walked through the entire estimate with me and then stayed late to finish the repairs. Drop off and pick up was really easy. I am so glad I switched!Services: Brake service & repair
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May 2022 by Clementine Jackson
Anointed Auto RepairI knew the moment I called JRS staff that I chose the right establishment to service my vehicle. Renata listened to my auto history and gave me proper instruction and guidance. I received a same day appointment. My vehicle was repaired within two business days. Prior to receiving service from JRS, my car was evaluated by a dealership. I was told that my car engine needed to be replaced for some $12,000. Furthermore, the service manager at this dealership blamed me for the condition of my automobile. I was so disturbed by that experience.My hope was restored when I sought services from JRS. Renata helped me understand what was wrong with my vehicle. Furthermore, I only paid a small fee to correct my auto problem. I am truly grateful to have discovered an anointed auto repair company.Please consider receiving auto repairs from JRS Auto Repair. You will not be disappointed.Service: Oil change
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April 2022 by William Ellerbe
We appreciate the incredible customer service from JRS Auto, and the excellent work performed by the Mechanics. When we pay for a service, we expect a certain level of quality. JRS Auto provides the quality that we’re looking for. Thank you for your professional experience.This comment is not a sales pitch. Real talk powered by sincere appreciation for quality from our experience with JRS Auto.Services: Steering & suspension repair
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April 2022 by Paul Smith
JRS Auto Repair diagnosed the problem and had me out the door in record time. The staff is knowledgeable, pleasant and a great group to interact with. The front desk staff is amazing. Will be using JRS going forward.Services: Auto engine diagnostic
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March 2022 by Bisam Nazih
Excellent customer service and very friendly and professional people, I live in Virginia and I have to drive 45 miles to get there which take me at least one hour with no traffic, that show you how much I trust them for my vehicle and how I am very satisfied with all the work that they have done for my vehicle, buy the way I drive a convertible Mercedes 350 E-Class and we all know how complicated Mercedes are in maintenance specially when you get check engine light on and reading too many codes, they did check all of them until they found the main problem and of course they keep you updating step by step until all done and testing it to make sure all set, JRS auto repair is the way to fix and take care of your car in peace of mind.Again thank you all for your hard work ??????Katherine thank you for all your help.Services: Brake service & repair
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February 2022 by Angela Z.
Definitely made me feel at ease by giving me all my options and very friendly people.
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February 2022 by Angela W.
Definitely made me feel at ease by giving me all my options and very friendly people.
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November 2021 by Rick Niles
I've been going to JRS for many years and it's the family owned, trusted advisor, auto repair you're seeking. I've taken relatively new cars and very end-of-life vehicles to them. They have always taken care of great care of me. They honestly told me when a repair wasn't worth it and gave great advice in general. I have never felt over charged and they will direct you to other businesses when a job is not a great fit for them. Very nice, friendly people.Services: Brakes
