Labcorp is a global healthcare company dedicated to improving health and lives through science, technology, and innovation. Its Patient Service Centers provide routine medical testing and screenings tailored to age and gender, with convenient appointment options and walk-ins welcome. Results are accessible through the Labcorp Patient Portal, offering quick and useful information for both patients and healthcare providers. Reviews highlight generally efficient and friendly service, especially praising staff members like Mrs. Henry, who goes above and beyond to assist patients with professionalism and kindness. Many customers appreciate the quick blood draw skills and accommodating hours, making their visits smooth and comfortable. However, experiences at some locations vary. Some patients report unpleasant interactions with front desk staff, citing rude behavior and loud conversations that detract from the welcoming environment. Others have noted issues with communication, such as not receiving timely text updates or delays in service, which can cause confusion or frustration. While the building's appearance could use improvements like a fresh paint job and new carpet, the focus remains on the staff’s competence and attitude. Overall, Labcorp’s mission to provide accessible testing and clear health information is reflected in positive reviews, though some locations could benefit from enhanced customer service training and better facility maintenance to ensure a consistently good experience.
I am yet to meet a more cruel technician in my life! This lady was shouting at my 2 year old for being scared of a needle.. Horrible woman and very mean,she walked out on my son and and refused to touch him
January 2024
Terrible customer service, they don't even answer good mornings and they don't even have the professionalism to look you in the face, lack of professional ethics, they should change the staff because we pay for a service, it's not free, the least we deserve is respect and good attention.
November 2023
Gave only 3 stars due to the front desk receptionist very unpleasant . Using foul language while talking to her co workers . A child was sitting in the lobby area. The other staff in the back talking so loud heard there conversation in the front lobby . Will not return to this location.
