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January 2024 by Ivissscx
Laurel location is very quiet which means you can really think and take your time. Orville was very kind and helpful while I was trying to find a new bed for my room. Definitely come check the store out !
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December 2023 by Al
Highly recommend Mattress Warehouse and Ms. Evony, as they are fantastic! Got my new Tempur-pedic mattress at a great price. You folks are great!!!
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December 2023 by Diane Williams
This was the best delivery service I have ever had! Professional, fast, and did exactly what they said they would do. They even cleaned up behind themselves. Awesome!
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September 2023 by P Raines
Ebony was excellent. Very pleasant and professional and extremely helpful. Kudos to her for her great customer service!
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August 2023 by Brandon Colendres
Orville helped me out even though it was pretty quick, he explained everything and was very nice. Overall it was great experience
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August 2023 by Diane Mears
Ebony was great! She was very patient while explaining features of the new bed and bed frame. Thanks, Ebony!
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June 2023 by Yvette Pink
We purchased a mattress with adjustable base on Sunday May 21st. Orville was our sales clerk and he was very helpful. My problem is that my delivery came today and the delivery person asked about where to put the old mattress and today him I would like it to go down to the first floor and he said they don't do that. I was shocked and so proceeded to call the store. I spoke with Oluchi, I told her what the delivery person said and she told me that I should have told them that's what I needed, I told her that it was never discussed with me and it was their responsibility to inform me what delivery entails. She became annoyed and hung up the phone, so disrespectful. I am so upset that she didn't value the customer and customer service.Oluchi should consider how she deals with customers. Such a disappointment.
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June 2023 by Gwendolyn Morgan
If you are looking to purchase a mattress and are in the area of the Laurel Town Center, please visit Mattress Warehouse and ask for Oluchi. This young lady is professional, knowledgeable and extremely helpful. She listened and heard/understood my needs, concerns, and budget. Most importantly, I did not feel pressured to buy.
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June 2023 by Everth Ventura
Sales person (Orville) was awesome and knowledgeable, he gave us all the information that we need to make our mind and buy the mattress, excellent 5 star services
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April 2023 by Richard Petersen
We had a great experience. The tool to help you get the best mattress was a real winner. We probably would not have picked that mattress on our own. The saleswoman, Oluchi did a great job of helping us through the mattress purchase experience as was very patient with us.
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April 2023 by I. David Chinedozi, MD
Orville is a super nice and knowledgeable. Humble and great to work with. Oluchi: she’s a wonderful person with a heart of gold. They made the buying process so much fun and easy. Would highly recommend
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March 2023 by Breanna Fair
Orville is the best. He was patient, kind and understanding. He made sure to fully explain everything and showed us all of our options. Great experience!
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March 2023 by K D
I visited the store a few weeks ago in search of a new mattress. Oluchi and another gentleman who's name I didn't catch were incredibly helpfing in assisting me to find the perfect mattress for my circumstances. Both were very knowledgeable about mattresses. Oluchi even went above and beyond by offering me additional discounts on my purchase, to include free delivery and set up. I would highly recommend this store for your next mattress purchase.
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March 2023 by Kevin Dayaratna
Orville offered great service for the mattress we purchased. He was very patient and thorough answering all our questions to help us make a decision. Highly recommend.
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January 2023 by J.E.M. Mothersill
Sid @ the laurel MD location was very informative & helpful in getting us setup with a new mattress. He started off by first introducing us to bed match which aided in finding the right level of comfort for a good night sleep.