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November 2024 by Donyae Holt
Went in today to get gear for my classes coming up and Sam was a huge help. The process went really smooth and he helped me get everything I need to be ready. He even considered my hair type which I didn't even think about when going in for my purchase today!
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November 2024 by L H
I’ll never recommend anyone to do business with them. Ripped me off. Purchased from here a day later the same bike is 2.1 interest when they hit me with an insanely high one. No one cares to contact you back and assist with anything. If they do return your call they have no idea what’s going on. The store manager is a jerk and doesn’t resolve issues. One of the bike riding class instructors “Lenny” runs bike school like military boot camp cussing at class members. And makes racist comments and statements. Will never do business with again or recommend it with them.
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November 2024 by Leon Pascos
Went to the parts department, everyone was very friendly and excellent service
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November 2024 by Carla Portillo
Nice places, celebrating Halloween. They had food, activities and many promotions.
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November 2024 by Marc Rollins (No Disco)
Went to Old Glory on Thursday Oct. 24th to browse as I wanted to return to riding, I had been off motorcycles for about 14 years, and was never a Harley rider.
Carter led me through all the details about the ‘24 Street Glides, a coworker suggested I look at that model, and I loved the look & feel but the only one that really caught my eye was a CVO (which I thought was out of my price range).
He suggested we take a walk to their storage building as he thought he had one there in a color I kind of liked but blacked out.
As soon as we walked in the storage area my eyes instantly hit this ‘23 Street Glide ST Fast Johnnie, he told me the details of it, and I said “I NEED to know how much!”
I wasn’t ready to buy just yet but the finance team got it to a price I felt comfortable with, with less down than I was planning to put down, so I said “let’s make it happen so we can all go home” (it was about 6:15 p.m.)
After all the add-ons I purchased the price was back OVER what they originally wanted but it’s the bike I had to have.
I left the bike with them that night when we got done about 8:30 p.m. to have their service department go over it, it hadn’t even been “pdi’d” yet, and apparently a few of the other salesmen thought they had customers interested in it. Carter wasn’t even bringing me to the building for this bike but I was almost in tears shaking his hand & thanking him when I realized it was going to be mine.
I stopped in on Saturday October 26th mainly to visit during their Hogoween event but decided since it was ready to I needed it under my rear-end!
My first Harley-Davidson and hopefully I’ll ride with the brotherhood many years.
If you’re looking for any model Harley-Davidson stop in to Old Glory and hopefully you get Carter as your salesmen.
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October 2024 by David Marquette -DPSCS-
I purchased a Road Glide when your dealership in 2019 under the previous owner. Recently I wanted to purchase another bike. I inquired on a Monday about a used Road King and was contacted by one of you sales people who asked for the stock number and set me up an appointment for that Sunday. I asked to speak with someone from finance and was assured someone would contact me. Well literally every day I was contacted by a different sales person who I had to re-explain the bike I was looking at at that I had an appointment for Sunday. I would express that I wanted to speak with someone from finance still and was assured someone would call me... but no one ever did. Sunday morning came and I recruited my neighbor to ride up with me to buy this Road King. I drove 3+ hours in Bike Week traffic to Old Glory only to get a call 20 minutes away from the dealership by the Finance Manager. After speaking with him he informed me that they didn't even have the bike at their dealership. The bike I had been telling everyone I wanted was apparently at Starts and Strips (Sister dealership) in PA. I expressed I was furious but would come to the dealership since I was nearly there anyway. I arrived and insisted on speaking with the finance manager. I spoke with him and he stated they ran my credit and it was top tier so all he needed was a final price from sales and he would work the financing as best he could. A sales guy walked me and my buddy around for nearly 2+ hours. Not a single bike had a price tag on it. I found 4-5 bikes all that I stated could work but every time I asked what they wanted for a bike he had no idea. After walking around picking out those 4-5 bikes which I had no idea how much they were they sit me down and again have me fill out a credit app. I explained I was already approved and they stated it was for the best financing possible. I found out later they ran my credit for the Harley Credit Card and attempted to get me to put the down payment on the card ensuring me that I could transfer the balance every year back onto a new HD card for 0% interest. I never asked for the Credit Card or approved them applying for it. Then the Sales guy comes over. I am40+ years old, make good money and have top tier credit. I explained I don't do sales pitch nonsense and just wanted to know what they wanted for the bike out the door and I would figure financing or payment out. He talked to me like I had never made a purchase before. Like I was a 18 year old kid with 200 bucks in the bank a 200 credit score and no sense. I asked him numerous times what bike he was trying to work the deal on and how much the bike was. Every time I asked these questions he replied with asking me how much I wanted to put down or what monthly payment I wanted. I told him several times I only needed to know what bike he was trying to work the deal on and how much it was... I literally never got an answer. I grew increasingly frustrated and I finally said enough offered to shake his hand and told him I was leaving. He followed me through the dealership asking me what they did wrong. I replied by saying they set me up for an appointment, had me drive over 3 hours for a bike they didn't even have. I left the dealership, walked across the lot to my truck with this fool following behind me hassling me the whole way. I get to my truck and am getting in and he's still yapping at me. He kept saying you want that bike for 15K? And I finally lost it telling him he never even told me what bike he was talking about. I told him off and got in my truck and left.
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October 2024 by Jason Reese
I recently purchased my first modern Harley from Old Glory in Laurel, MD, and it was quite a journey! Initially, I wasn’t sure about the vibe when I walked in, but everything changed once I met Carter. He goes above and beyond for his customers and is incredibly easy to talk to.
Carter worked tirelessly to help me find the perfect Streetbob that matched my requirements—color, price, and monthly budget. I had also taken the MSF riding course through them a few months ago, which was a fantastic experience as well. Overall, I’m thrilled with my bike and the exceptional support I received. Thanks, Carter and Old Glory! Highly recommend!
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October 2024 by Samantha Hicks
The Riding Academy course was fantastic! I learned so much and the instructors, Calvin and Bruce were very knowledgeable and downright awesome!!!
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October 2024 by Delvin Cecil
I bought my first Harley last night. Josh, Kyle, Kim, and Katrina made sure I got the bike I was looking for.
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October 2024 by Vulgar Kyle
I went to Harley yesterday to buy a new to me bike. Tony the finance guy was cool, and everyone else I met in service and parts. The sales manager Jp didn’t listen to anything I said, misconstrued what was actually said and made up his bits as we went along. I heard multiple lies about the bike “it came from someone trading it in on a new model”, “I think it came from Florida”, “bike went through our extensive inspection”, found a bulb out (no biggie), key fob battery low and a rusted oil filter “the 10k service was done on it when we bought it” lies told to the insurance company they provided. I already purchased a liability plan as I was paying the bike off in full.
I should have went to battlefield and I knew better. I’ve heard bad stories from a few people about old glory. I will never buy a bike from them again because of one person that barely had a part in the deal. Buyer beware, if you buy a bike there they think out the door is what you put down plus the otd price. I’m giving a 3 star only because everyone else was 6 star people.
Edit 10-15 The lies continued well after the sale. I wanted to buy the bike outright, they talked me into financing it, “payment due in 45 days”. The payment was due 30 days after purchase, no big deal, but yet another lie.
I get the bike home, order a 3 hole oil change and filter. There is no way the oil had been changed as stated, because the all of the oil was blue, Harley doesn’t use a blue oil. And I’m sure none of the other maintenance was completed either. I’m glad I didn’t run another 5k miles on already potentially tired oil.
Still waiting on tags to come in, I called the Mva 10days ago and my tags were processed.
Edit 10/23 spoke with Rich. He was helpful, called back as he said he would. My tags are available for pick up . I did have to call to get more information and feel they should have reached out. Hopefully they mail them to me before Friday next week when I leave for a 2 week 5k mile ride so I don’t have to run on dead tags.
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October 2024 by Emma Puller
10/10 recommend this Harley!! Everyone is amazing! From the event director, Brittney, to Emily in Motor clothes. Everyone is like family and I highly recommend attending one of their fun events!! Also the General manager, Charlie, is amazing! Very helpful and willing to go out of his way to help you as well he can! I can not say enough kind things about this staff!!
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October 2024 by Tammy basdeb
Staff is pushy and rude. This would of been our 5th harley and have bought all over the US. Cant just walk in and look around, have to sign in and get assigend sales.person. No price tags on the bike if you ask they won't tell you unless you sit down to try make deal. We will definitely be going elsewhere. We tried going in 2 times in a 2 yr period thinking maybe the 1st was a fluke
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October 2024 by David Patino
They are incredibly helpful and patient mr.carter is super nice and helped get my first motorcycle I really appreciate it thank you guys
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October 2024 by Squid
Corporate dealership. Takes over an hour to get a price quote. Charging customers setup fees and other add on expenses. Harley's official website clearly states dealers are reimbursed for setup, etc. Low balling on trade values, yet not depreciating their year and two year old bikes. Honestly, an awful experience. Since they own quite a few dealerships, the same experience across all of their dealerships.
They play with numbers thinking customers are idiots. X price if you trade a bike and Y price if no trade.
Doc fees now $800 in MD, $1,000 in VA--fees not required by law. Lobbyists for dealers have sway on the politicians. Over the years these doc fees have gone from $99 to 800+.
Go to Cycle Trader and search out a low mileage used Harley and not only save $$, avoid the aggravation of dealing with corporate dealership s.
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October 2024 by Monica Bridgewater
If you're in the market for a Harley, go to Old Glory Harley Davidson. Had such a great experience there. Every single person there was so friendly and professional. Ink was welcoming and really listened to me. I pulled the trigger and checked a big one off my bucket list. Left with the bike of my dreams!! Great inventory, great people! You know you want one... DOOOOO IT!???
