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November 2023 by Eric Ware
I have been taking my vehicles to Omega Auto Werks for ten years. I have always found them to be professional, courteous and honest. Because of this I will take the one hour drive to have everything from routine maintenance to major service performed on my vehicles. Julio and the entire crew know cars. The labor rates are more than fair and they warranty everything that they install. I had a set brand new factory shocks installed which failed due to defect. Omega installed an upgraded set of bilstein shocks at no cost to me. I will continue to use and recommend them to others.
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November 2023 by Dor Best
I trust this business with my car. Everyoneis always so pleasant and helpful. Before I found them a different shop worked on my car. My mechanic of 18 yrs sold his business. It started to make the worse noise. I found out that my old mechanic now worked for omega..I called them and told them what was going on. I was told to bring it by now. Turns out the other place didn't bolt anything down..I could have had a serious accident at any moment. Omega cared enough that they would not let me get back into my car. It was that unsafe..i was truly grateful to them.
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October 2023 by Keisha Dean
Omega auto works is the most amazing and honest repair shop in Maryland. The customer service by Mr DJ is fantastic.. This shop care about your vehicle just as must as you do! I will never let anyone else touch my care! Best shop in town. Highly recommended.Service: Electrical repair
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October 2023 by Joash Thomas
These guys are very experienced and do a thorough job. Their service is great. DJ particularly provided good service(he’s the one I spoke with), and even though there were some unforeseen changes when I went to get my engine mount replaced, the team at Omega was able to order the parts and fix it on the same day.Services: General repairs & maintenance
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October 2023 by marcin sobiewski
I have been with them for 10 years. Doing all kinds of repairs and replacing on my fleet of work trucks.Communication, knowledge and experience is on the top level.Great people.Highly recommend.Services: Transmission
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October 2023 by Jennifer White
Really responsive and understanding staff. I gave detailed instructions for communication and they followed it. Helped me think of insurance when warranty didn’t cover. I’m not a car person so I can’t speak to if they are priced well, but they are European specialists.
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September 2023 by betty vasquez
My experience was GREAT! I highly recommend this auto shop, my next time I know where I can go. I was dealing with a coolant leaking issue that was taking care by another Auto shop after several parts replaced the car still with coolant leaking issue and I kept continued going back about 4 times after the repairs done and they couldn't find where that leaking coming from but they replaced about 5 parts I was very frustrated, I decided take my car for a second opinion to OMEGA AUTO WERKS this auto shop found in less than 30 minutes my car leaking issues, they took images of the leak and explained, I was impressed with the fastest and knowledgeable they're, besides the great customer service that they provided. I'm so grateful that I've been able to find a Great place for European vehicles repairs.Thank you.
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September 2023 by Chad Bollweg
I have been a customer of Omega for many years and can’t say enough good things about this company. Very professional, honest, and they do quality work. Really good people as well. We use them for our family and will gladly refer them to others as well.Services: Tires
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September 2023 by Rakesh Raina
I was very satisfied with the service at Omega. The scheduling was easy and the service was completed in a reasonable time. The pricing was competitive. I was treated with respect and kept informed of the process. I will be using Omega for my future auto needs.Services: Air & cabin filter replacement
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September 2023 by Melissa Masur
They’re very upfront and honest. It feels like chatting with a trusted family member about your car. They definitely take the stress out of an already likely stressful situation. And the work is fast and thorough. They’re wonderful.Service: Vehicle Inspection
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September 2023 by Bertrand Moore
I have been a customer of Omega Auto Werks for 10 + years..their service is IMPECCABLE..they are a family business and they treat their loyal customers as family also..If my vehicle needs service NO ONE else works on my vehicle..again great people providing great service!!Services: Transmission
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August 2023 by Addison Loayza
Top notch customer service! Their man at the front desk, DJ, is mainly the reason for this 5-star review. Superb at working with me, understanding all my concerns with my BMW, great communication with updates to my car, and help me take care of my car issues like they're his own. This is what everyone wants in an auto shop! Highly recommend! The owner, Julio, was awesome at reaching out to me also to schedule my service. The work on my car was fantastic, done on time, and within my quoted price. I'll definitely be returning! Thanks, Omega!!
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August 2023 by Mike B. (Ezekiel06)
I've been going to Omega for the last 5 to 6 years. Real good people, and they do great work. Honest and transparent communication when it comes to your vehicle. And they follow up with you after the work is done. I've only had to bring my car back once after a repair. It was a small issue. I called them and they told me to swing by. Quick fix and they sent me on my way... at no charge.My car was recently targeted by the "Kia Boys" and I had to get a whole new steering column installed. I didn't have my car for about a month due to parts being back ordered... but they kept me updated and was able to answer my questions. Once the parts came in... they quickly installed new column and everything works perfectly.I'm always satisfied with their work. I recommend them to my friends and family whenever they're in need of a mechanic.Services: Tires
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August 2023 by jeromebutler36
They are really good at what they do. If you have a problem they definitely are determined to help get a solution done. They really go above and beyond for all they customers. I have yet to have a problem from them. I continue to go to them for services. My truck had no problem since I’ve brought it to them. You won’t be disappointed about bringing your vehicle into their establishment for service. Don’t think about it just come in and see for yourself.Services: Tires
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August 2023 by Pamela Foster
Omega Auto Werks exceeded my expectations! They were extremely honest and upfront about the work needed and the work that could wait until a later date. The kindness and customer service regarding communication and developing a personal professional relationship is exceptional! They are worth my 25 minute drive!Services: General repairs & maintenance
