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August 2023 by Richard Mahaffey
Wow!! I was really shocked how this location operate they didn't have any air it was almost 100° outside and over 100° in there it was empty and we waited almost a half an hour for the employees to pull 1 one front left caliber and the counter salesman who sold it to us told us that they would pull it in about 15 minutes and he sat there over 20 minutes watching us waiting with no one pulling the part and finally he decided to go get it...Very poor customer service ??
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January 2023 by Reagan
Very rude representative at the front desk and I was waiting for 50 minutes for 10 wheel lug nut .Almost everyone was on their cellphone. The store was almost empty with only 2 customers. I hope the management will wake up and do something.
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December 2022 by Gboyega Adekoya
Courteous, attentive and thorough front desk personnel at the Laurel branch, who went the extra mile to ensure that I get the Battery I requested even though there was a mismatch in the electronic inventory versus the product in the store. Really appreciate this in ensuring that I get my requested specification on time. -
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September 2022 by Sam Jafri
Best place to go in town good fitment good price good customer service definitely coming back.
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July 2022 by Carl Robinson
The staff who handled my order was fast & efficient. I was in & out in about 5-7 minutes.
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July 2022 by Global Channel
This location of Part authority is out of control because there are two ladies working at the cashier, one is short and the other is tall. Both of them keep talking rude to customers especially the short one have a bad attitude and bad mouth talking rude to customers and the manager there cannot tell her to stop abusing customers. Very rude ladies. Talk all day and gossiping about customers. No Customers service experience.
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March 2022 by Priest bailey
I was able to get my parts
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March 2022 by hidden truth
The older staff gets this,mo,the Spanish lady manager, dispatch guy light skin, everything else is a 2,for the 5stars luv yall
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December 2021 by Noel jesus Chirivi castro
Bad customer service if you give the vin number of the parties they are wrong, you go personally and angry. waste of time gas
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November 2021 by Michael Proctor
They should close this place down, extremely unprofessional... employees are always cursing at each other, yelling at each other,talk to customers anyhow...
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November 2021 by premie premierson
Chitie service,,,, you can go by there and get you some french fries quicker than you can get the parts
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October 2021 by marlon lamm
The worst parts store I've ever been filled with staff yet 30 mins to wait on a parts order
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October 2021 by Trucker Storm
This place is not made ro receive big trucks I had to park in the middle of the road which is unsafe waiting for some place to back into To make a delivery
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September 2021 by Seven
Very recommendable. Once again I want to say Thank You to DAN and XAVIER for providing such a great experience, these guys were well informed, helpful and friendly. Their great team work cut my time down in half, my order was already completed and staged upon arrival . Its not hard to see that you love what you do. HAPPY HOLIDAYS!
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July 2021 by Donna Strobel-Yarish
great store use them daily
