-
March 2024 by Donyiel C.
I only came to this location because I got a flat tire, and this was the closest place to where I was. I called ahead to see if they had time to take me. I had to get towed! I spoke to Jacob on the phone, who was very nice and let me know they'd be able to take care of me. Of course, being that i didn't have an appointment, I figured it'd take some time. It was just one tire that needed to be replaced. They told me it should be about an hour and a half since they had appointments. It was more like 3 hours, but in the end, I was on all fours again. Well my car! The price was fair! I can't say I would come back here on my own, but doing being this was an emergency, it worked out.
-
February 2024 by Timothy McHatten
Had new wheels and tires installed, went back 2 more times, but had to buy the tool myself to reprogram my TPMS sensors. They literally never programmed the IDs into the new ones and were just pressing reset in the vehicle and charging me $90 for it.
-
February 2024 by Kenneth Matthewslord
Great service
-
February 2024 by Kamol Karmoker
They were friendly. Also, budget friendly repair.
-
February 2024 by Carol Williams
The staff was very friendly and professional. Service was fast.
-
January 2024 by Shaina C.
Do not waste your time. Ordered online, set appointment. Tires were not there, mechanics were not there. Salesperson was nice but a complete waste of time. Go to Sam's Tires. Cheaper and great customer service.
-
January 2024 by Keith B.
We made an appointment for a tire repair and rotation. When we arrived they told us it would be a two to three hour wait! Why have appointments? The people at the desk were totally unhelpful. I would like to say this was an exception, but we had the same experience when we bought the tires. I will never go here again for anything.
-
December 2023 by Lianyan Froozan
Steven was knowledgeable and professional. He cares about his customers for being efficient and a solution finder. The technician Jessie did a great job overall. I WOULD RECOMMEND.
-
December 2023 by Rashaad Turpin
Was a quick experience(with an appointment). I was running a little late and Joseph assisted me promptly and professionally with understanding. Got me through the registering process smoothly and kept me updated. The service I received was a great surprise from the look from outside. They ARE open, and they ARE professional.
-
December 2023 by Damian Cooke
Exceptional Service! My experience with Joseph at your branch was outstanding. His professionalism and courteous demeanor stood out, marking him as a true asset to your team. I am looking forward to my next visit.
-
November 2023 by Anthony Barnes
Joseph was my service representative and he was great today. I came in unexpectedly, because I had a slow leak in my rear driver side tire. Joseph gave me his best recommendation with price range and tire quality. Thanks to him I will be returning for future services that he recommended me for to keep a healthy car on the road.
-
November 2023 by Diane Dix
I needed to get 4 new tires right away. Joseph, at Pep Boys in Laurel, provided me with prompt, courteous, and professional service. I now have my new tires, at a decent price, and in a timely fashion. I am happy with the service I received.
-
November 2023 by Julius E Pittman
Give you excellent service. They have comfortable chairs in the waiting room and windows why youWatch TV or watch the mechanics work on your car. Nice selection of restaurants in the plaza.
-
October 2023 by Victor Nwaneri
I had a good experience with their service. I went for my routined oil change, and they were even able to go above and beyond by proactively making some repairs of their own that they recommended.
-
October 2023 by Stella Aguirre
Wayne and Shannon are awesome! Great customer service! They will take care of your car, no hassle, no fuss! Great job!
