-
January 2024 by Joshua Engel
They have reliably cared for my kitties for many years. I trust them and my cats love them.
-
March 2023 by Joshua F.
I have been using Prance Around Pet for some time now, and have been very pleased with their service. My buddy is very active, but still particular with who takes him for his walks. Even so, he loves Hayley and is happy to go with her. The company is very responsive, professional, and accommodating to requests and I recommend them highly.
-
February 2023 by Sherla Cannon
Hello,I went out of town for 4 days mid January and Prance around pet services provided exceptional care for my cat Diamond. Everyday I received an email with pictures and details about how my cat was doing. She was well taken care of while I traveled. I will definitely book with Prance around Pet services again. I give them 5/5 star review.
-
February 2023 by Naomi McMillen
Really great, reliable company! I feel good going on vacation knowing that my cat is going to be cared for. Prance Around Pet Services is super easy to use - the owner is great, and all employees I've dealt with go above and beyond. Definitely recommend!
-
February 2023 by Shannon M.
I learned about Prance Around Pet Service through a neighborhood group Facebook post. I originally hired them for dog walking services while I was on a 7-day vacation. My initial call was returned quickly, and Joelyne was friendly, professional, and enthusiastic about meeting my dog. She was timely in sending the onboarding paperwork, and completing the set-up was easy. She set up a Zoom call (since my request for service was only 2 days away), and "met" me and my dog virtually. It was perfect.Every day while I was away, one of Prance Around's team members showed up during my specified window and walked my dog for 45 minutes. I received a custom walk report via email every day following the walk, and it usually included pictures. I LOVE that feature! While on vacation, a family member became critically ill and required hospitalization immediately upon our return to the US. I was able to email Prance Around and extend service for an additional week without any problems. Our service commitment ended, and only a few short days later, my family member was back in the hospital. With only a day's notice, I was able to contact Prance Around and get my dog back on their schedule. No hassles. No problems. Joelyne and her crew are incredibly kind, generous, and empathetic. It has been such a relief to know that I can call on them to take care of my girl and not have any worries. I would, without hesitation, absolutely recommend Prance Around Pet Services, and I will continue to use them as our needs arise. Thank you, Joelyne, for making these last two weeks a lot less stressful and for taking such good care of my girl!
-
September 2022 by Texas Chicky
They are fantastic. Take great care of my fur baby. My apt is difficult to access isolated floors. No problem for Prance Around staff. My cat Charley's personality is, how did vet put it? Fractious with people and change. I just call her my baby Bi?&h! When I travel they send me photos and reports of my baby girl and it eases my heart knowing she well cared for in my absence. Cannot recommend them enough!!
-
September 2022 by Rosemarie Celentano
We found ourselves needing new dog walker. I was afraid that we wouldn't find one for our Pit Bull Mix. We were blessed to find Prance Around. Our dog loves the two ladies that come to walk her. They are kind, and loving. The Co. Communicates with us regularly. If we need to reschedule there is never an issue. I h I ghly recommend this company.
-
September 2022 by Adlin de Cardi
Prance Around Pet Services has been so great with caring for my cat. I have no worries when I’m away as I know my cat is in good hands. And I love that they send daily updates with photos to let me know she’s managing okay while I’m gone.Thank you so much!I highly recommend Prance Around for pet sitting services!
-
September 2022 by K S
When I initially contacted them to start service they told me they werent taking clients. I then posted in my neighborhood facebook page "Does anyone have any recommendations for dog walking besides Prance Around? they state theyre not taking new clients". I got a text from them later that day asking me to take the post down because other folks are calling asking why they dont take new clients anymore and they would accept me as a client. Very odd they didnt want to service my pets at all and lied about them not taking new clients (before even meeting them). Despite this I decided to work with them. Its been overall an okay experience. I had one experience where the dog walker sat in the car with my dog vs walking her the full time. I emailed and another walker was assigned. The ultimate reason I've found another sitter is after working with them for years they refused to help me with friends elderly dog who is staying with me. I offered them to meet the dog and the dog just needed a quick let out. They state because he's not their client they cannot help. This was me asking to hire them to be their client? Prices have risen since COVID and theres much better walkers out there for a more affordable price and who aren't so wishy washy. Cannot count on them last minute and thats ridiculous in this day and age. I use a sitter/walker off Rover now and Its been much better/more affordable.
-
July 2022 by Kat M.
I have used the service a few times and I found the owner unpleasant when confronted with the simplest of statements. I'm glad others find her helpful - I need someone who is kind and professional and considers the customer is always right. We worked with her husband the first time around and our dog loved him - I think this is where the problem stems from. I also notice all the positive reviews are really old... besides Jolene's weird response to my trying to schedule an early walk due to excessive temps the area - when I tried to schedule a week of walks with Justin for my dogs bday she absolutely could not comply. I think she said in her recent email to me her company is too large to comply with personal requests (like early walk times to avoid the heat).
-
July 2022 by Shannon Zilliot
Prance Around Pet Services in Laurel, MD did a great job and I would use them again. As someone who is new to the area, I was nervous about inviting an unknown service to come into my home to take care of my 3 cats & fish tanks. Our visit was $27/day for included litter box(s) cleaning, food and water refreshment, fish feeding/tank monitoring, lights/blinds rotation and waste removal. This is a great value as my cats were so much more happy in the comfort of their own home and it would be 3x as expensive to accommodate them elsewhere. Get yourself a security camera, leave specific instructions in the client portal and tip your pet sitter. Prance Around Pet Services will handle it from there.
-
July 2022 by Jamie Daniller
Prance Around provides wonderful care for our pup. They are flexible, reliable, and respond quickly. Great communication too.
-
May 2022 by Sanaz Sakiani
Joelyne and her staff are friendly, and easy to work with. We are a busy household and knowing that they are there to walk our dog is a huge weight off our shoulders, and the services they offer are so much more than just that. The daily reports we get is also very useful. I would not hesitate to recommend this team.
-
February 2022 by N T
We cannot recommend Prance Around Pet Services more highly! This service has been a life-saver for our busy family with a high-energy pup! The owners and employees are all professional, courteous, dependable, and accommodating. Everyone we have met from Prance Around Pets seems to truly love animals, and we have complete confidence our high-energy pup is in good hands during her daily walk. Our pup is always excited to see her dog walker, and tired and happy when she gets back home.
-
June 2021 by A H
I really wish I was able to leave a more detailed review pertaining to the services being offered at Prance Around. I reached out regarding a one walk per day M-F for my dog while I was busy with meetings during that time. The initial meeting went well and I was greeted with professionalism. On the day of my dogs scheduled walk, I accidentally did not answer the phone by the walker as I was in the bathroom. Given that Im a few months pregnant I tend to use the bathroom often. While I understand this is a business and time is money. I really wish I would have been given another opportunity to use these services as I see there are many 5 star reviews. I was called by the owner stating that my apartment building is too difficult to access and I was unfit as a client. This was the very FIRST day of services. I would have completely understood if this happened more than once with me and was an ongoing issue. I was also told that there had been other clients in my complex which is one of the reasons I decided to use their services. I was also told about other building access issues and I figured since I am home it wouldn't be an issue. Apparently it was. I wish this was taken into consideration before they agreed to have me as a client and I wouldn't have wasted my time filling out paperwork. Given that life happens, I am curious to know how other scheduling issues are handled if after one mishap you are denied as a client. Again, it was a complete accident thad I missed the dog walkers call and I accept full responsibility for that. I just wish I would've been given another opportunity so that I would be able to leave a better review. I would say to anyone looking to hire any dog related services especially this one make sure you live in an accessible apartment complex or a house. Oh and don't ever miss their calls.
