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January 2024 by Dejuan Lynch
Good choices. Great prices and options
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December 2023 by Arely Carranza
My experience with the store is great
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October 2023 by Michele Wheaton
We’ve had nothing but absolute awesome experiences here with Kirby! She remembered us from our last visit when we bought our couches. We will definitely continue coming back to this location just for her customer service, thank you ?
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August 2023 by Derranesha Mccrimmon
One star for real . I got approved for my application , called up there about the item . Don’t know her name , but she asked for my email and full social over the phone . I told her I didn’t feel comfortable stating it otp, but she stated that she needs it to look up my application. Gave it to her , she said she will call me back bc she was having trouble on her end and NEVER CALLED ME BACK . Smart of me to give her a fake ssn
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July 2023 by Flordaliz Florentino
Went in for an interview, but before that I called about some information and the employee said she’d call me back but never did. I went to my scheduled appointment only to be told that it is rescheduled. She said “I sent you a message” when In fact no message was sent. Waste of time and unprofessional employee. Terrible service.
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July 2023 by Douglas Zelaya
Abysmal customer service. I asked for information about the application process and had no care or clue. You want people hired, fix your system.
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June 2023 by Patricia Bright
I love the store and customer service was great the manager of that store name is Kirby she was so heplful and so was the other guys I can't wait to get my bedroom set.☺️
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June 2023 by Kaya Christian
Best experience I’ve ever had shopping for furniture!
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April 2023 by Monisha Gray-Agent
I haven't been in this location yet. I have had great experience in the past at other locations
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February 2023 by M Neufeld
I rented a fridge from this location. Months after I returned it (on time) they keep on charging me. This is ridiculous!
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November 2022 by Tammy Dawkins
The manager (Dalonte) at the Laurel, MD location is horrible. His customer relations and listening skills are non-existent. I’ve been a Rent A Center customer for over 10 years, but will never make another purchase once I’ve paid off my current account.
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July 2022 by Lylan Sephrine
The guys we had were super nice and beyond helpful. We got a recliner within the hour here, would highly suggest.
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May 2022 by Denzel Cardwell
This place is a scam i was delivered a broke tv and was told i am responsible for it Chris and the other employee there is highly unprofessional I recommend this place be closed down
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February 2022 by Reis McCullough
Thank you Chris and his team! My refrigerator died and I needed a rental at moments noticed. They delivered the appliance within two hours of my initial call. They were life savers and I really appreciate it!
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February 2022 by Erika Ray
The the Manger CHRIS at the Laurel location is extremely rude and unprofessional. He needs to learn customer services .
