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November 2025 by OtakuNikks
These guys were great they had great customer support and help me resolve my issue I had
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November 2025 by Carlos Mireles
I called to ask for a quote on a oil change and the gentlemen who picked up the phone lied to me and said I need to get fuel additives because newer Hondas require them. That’s the first time I’ve ever heard that and I’ve gotten plenty of oil changes for my car in the past. Not sure if he was new or something but doesn’t seem trustworthy.
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October 2025 by Carole Manges
They are comprehensive, through and compassionate!
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October 2025 by Jeffrey DiLallo
Rip off place. Just tried to charge me over $600 for a job that requires removing 2 bolts and replacing the part (which I supplied).
Thank you for your response; however, your claims do not hold up. My specific request was for an estimate for the removal and replacement of the rearward, left, front control arm for which I was supplying the OEM replacement part. ALL of your obfuscations do not change the fact that, with the specific work for which I requested an estimate, you provided an estimate in excess of $600. I had already done the control arm on the right, front BY MYSELF in my driveway, so I know EXACTLY how much time is required for this job. It took me just over 30 minutes. So, unless your hourly rate is $1200.00/hour, your estimate was absurdly out of line.
Additionally, the week before you had charged my stepmother $70 to locate and repair a slow leak in the right, front tire of her M-B SUV. Any reputable shop would have charged approximately half that amount.
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September 2025 by Tunji Ijaola
Excellent and professional organization
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September 2025 by Al'monique Vaughan
Great communication and straight forward. Definitely appreciate the honesty and willingness to be up front about my car versus just trying to make a buck. Awesome!!!!
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September 2025 by EJ McNiff
Thoroughbred was an absolute pleasure to work with—patient, easygoing, and incredibly thorough. I came in with only a vague description of an issue with my emergency brake, and they didn’t just shrug it off. Instead, they performed a full inspection at a very fair price, identified and fixed the problem, and went above and beyond by providing a comprehensive overview of my car’s overall condition. The photos and videos they shared made it easy for me to understand what was happening now and what maintenance I should plan for in the future.
All of this was done in just a few hours. I’ll 100% be bringing my car back here and fully trust them as my go-to partner for keeping my car in top shape.
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September 2025 by sgtmshuck1
Been using them for years. John is very helpful and the mechanics can handle most repairs with ease. If you live nearby and like a small hometown business, definitely look into them. I prefer them over a dealer.
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August 2025 by Elaine Schneider
Ease of scheduling an appointment, knowledge and friendliness of staff, and efficient and timely work done on my car!
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August 2025 by Jorge Tomaylla
Polite, professional staff that get to the point. They also facilitate their services through a shuttle system that can take you to work, which is very thoughtful and a great deal for the customer.
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August 2025 by Sarah Siperko
So glad I found this shop! My included maintenance contract with the BMW dealership ran out and they wanted to charge a ridiculous amount for oil changes and filters so I looked around and found this shop figured I’d give it a try and I’m so glad that I did! The customer service is excellent and very thorough. Will be continuing to go here for maintenance.
Update: have continued to use Thoroughbred for oil changes, brakes, tire repair, etc and every service experience has been excellent.
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August 2025 by Karen Dawson
Made an appointment for drop off at 7:30am days in advance. By 4:30 they still hadn't looked at it, waited until the next morning at 10:00 to call, still not even looked at. I just went and picked up my vehicle. If you're backed up call and say something. I could've just waited to take my car in.
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August 2025 by Roy-Richard Cruz
Johnny and Tiffany were very friendly and professional. To top it off they show amazing patriotic support!🫡
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August 2025 by Michelle Reed Miller
Trustworthy, reliable and flexible/fast scheduling.
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August 2025 by Mitchell Wilson
I would recommend this shop to anyone and everyone considering a new mechanic. They are honest, communicative, friendly, direct, and knowledgeable. Every time I call them or walk through the door they remember my name ever since my first month with them as a customer. My family has had a family mechanic we have been seeing for three generations, and I choose thoroughbred over them because they are just that good. Can't recommend highly enough!
