United States Postal Service
Post OfficesHours:
324 Main St, Laurel MD 20707 Hours
About United States Postal Service
The United States Postal Service provides secure, reliable, and affordable delivery to every address. The local Post Office offers counter service, PO Box access, and other self services. Reviews note that the staff is often nice, helpful, knowledgeable, and provides great customer service with good energy. Specific employees are praised for their charisma and for making the experience worth it. However, the location can be very slow with long lines and outrageous wait times, often due to being short-staffed with only one or two employees working. There are reports of early closings. While the clerks are helpful, they appear overworked. The consensus is that the Postal Service needs to hire more people to improve the customer experience.
Most Recent Reviews
September 2025
The customer service is great ! However the lines are always long . They only have 1-2 people working all the time . My suggestion is that they need more workers
August 2025
If I can leave 0 stars I would . I’m writing this review as I’m in the line with 15+ people & one person working at the clerk desk. Just shut this location down at this point.
August 2025
They lost my package and gave me no refund and they always busy. Worst usps don’t go here
More Comments(166)
Nearest USPS Stores
- Laurel, Maryland
