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December 2023 by Walter S.
Nice staff clean store. The pharmacy is very good at communicating issues and providing good customer service
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May 2023 by Carmen C.
The pharmacy is back to being horrible. Left hand doesn't know what the right hand is doing! I can never get my refills on time. JUST SWITCHED ALL MY PRESCRIPTIONS TO CVS,
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May 2023 by Rico Jones
Md. Code, CL §§13—301, 303, 411, which states in part that any: (1) False, falsely disparaging, or misleading oral or written statement, visual description, or other representation of any kind which has the capacity, tendency, or effect of deceiving or misleading consumers; (2) Representation that: (i) Consumer goods, consumer realty, or consumer services have a sponsorship, approval, accessory, characteristic, ingredient, use, benefit, or quantity which they do not have; (3) Failure to state a material fact if the failure deceives or tends to deceive;
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November 2022 by Marc A.
Worst Pharmacy I have ever been to. Rude staff, I wouldn't recommend going here ESPECIALLY to that pathetic false Pharmacy! They give you misinformation on medications as well, when you try to tell them the issue they become so rude, low life animals if you ask me.
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September 2022 by Sonya D.
In & out as usual. Walgreens always has a sale on something. This location only ever has two cashiers working. Be careful pulling in and driving back out of both entrance ways. It's like a rat race from Washington Blvd on both sides.
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June 2022 by anthony williams (Tony)
The pharmacy NEEDS more employees to work in that area
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May 2022 by Chris Gopalan
Similar to other posters I moved to Walgreens Laurel about 6 years ago for better service. Times have changed. Pharmacists and staff alike have changed my opinion. Quality/Price/Time all receive 0 of 5 stars. Staff aren't concerned about the quality of service. Price as a factor is limited because of insurance - however when I realized how much Walgreens has been getting monthly (approaching $700/month) for over 6 years, why should I patronize them? Time - sadly lines are still long either at the drive thru or in store, and getting a rx filled timely has had numerous challenges.
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April 2022 by Aaliyah W.
This Walgreens suck. They're very slow and understaffed. ESPECIALLY THE PHARMACY! The pharmacy NEVER answer the phone. They take forever to fill prescriptions. I once waited in the drive thru line 20 mins for a prescription that was ready 2 days before I went to the pick it up. I would've canceled it but I had already prepaid through the Walgreens app. If you value your time, go to a different Walgreens.
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January 2022 by Andy C.
PHARMACY WILL NOT ANSWER THE PHONE!!! On hold for hours multiple times before they just hang up.
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November 2021 by Ellen L.
I switched to the Walgreens across from the CVS on Baltimore Ave, Laurel because CVS was soooo bad! I think everyone has done the same thing now and now Walgreens is inundated with customers. So now we are faced with long wait times and bad service
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November 2021 by Kevin M.
I don't always leave reviews, but do you ever meet an associate and think "Yeah, I bet your quite popular on Yelp". If possible 0/5 stars, in reference to the older woman working night shift. The store is beautiful, clean, organized and probably due only to the fact that the staff exudes such horrible energy that I don't think anyone wants to shop there. She exudes the same energy as the receptionist (Roz) in Monsters Inc. Not only was she bothered to ring me out but did not speak one word. Not an ounce of self respect in that hag let alone customer service. I think it's important to show up and out for yourself and if you can't even do the bare minimum of what your job requieres, then maybe you should consider unemployment. With that attitude it's only fitting you stay behind closed doors, away from everyone else so that people don't have to have a smack down with the mucinex monster at the register to buy some overpriced cold medicine. I hope you see this and remember me! I had the pink long sleeve shirt on. Fix your face!
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October 2021 by Rumit P.
I like this location because it has easy access from both north and southbound Route 1 and is close to home abd almost always has the items I want in stock. There's a good amount of parking, and it's almost never busy inside, which makes shopping a breeze. The prices are reasonable but do differ from the online prices for pickup. Gosh, the way an employee treats you goes such a long way! I went yesterday and the cashier was super unprofessional and unhappy having to run the register solo and do the photo area and handle curbside orders, stressful indeed. It just put me in a bad mood. Today I picked up a different order and a different employee, Carmalita, was super upbeat, outgoing, friendly, and helpful. Wish all employees could be like this. Brightened my mood. Yesterday I had decided not to come to this location because I have many options in the area, so I'm glad this is still in the running after today's interaction.
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August 2021 by Troy Mathews (TechGamesEtc)
Went here for a COVID test!
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August 2021 by Tamara W.
Started shopping here since they opened in 2013, held off the Rx until I got a feel for the timing. Well thank goodness I did because judging from the experiences of friends, Yelpers and my time near the pharmacy waiting part--this place is dead. You hardly ever see cars in the drive through nor people waiting so that is an indication to me that people are staying away. They never have what is advertised, always out of the good stuff whether nasal spray, candy, nail polish or deodorant. Many basics are grossly overpriced. Better prices at the supermarket. The building is clean and neat. Parking is excellent and is easy to enter and exit. However the employees are in outer space. Either they do not know how to help you when there is a problem NOT YOURS or they clearly are not trained sufficiently in order to make transactions smooth and not give customers the good old WT or WalgreenTrauma. So sad that what could be a great shopping experience near my home is left barren due to zero customer service and no inventory. Sigh... There may be better Walgreen's near Laurel, but this is not a good one!!
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August 2021 by T. W.
Started shopping here since they opened in 2013, held off the Rx untilI got a feel for the timing.Well thank goodness I did because judging from the experiences of friends, Yelpers and my time near the pharmacy waiting part--this place is dead.You hardly ever see cars in the drive through nor people waiting so that is an indication to me that people are staying away.They never have what is advertised, always out of the good stuff whether nasal spray, candy, nail polish or deodorant.Many basics are grossly overpriced. Better prices at the supermarket.The building is clean and neat. Parking is excellent and is easy to enter and exit.However the employees are in outer space. Either they do not know how to help you when there is a problem NOT YOURS or they clearly are nottrained sufficiently in order to make transactions smooth and not give customers the good old WT or WalgreenTrauma. So sad that what could be a great shopping experience near my home isleft barren due to zero customer service and no inventory. Sigh...There may be better Walgreen's near Laurel, but this is not a good one!!