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April 2024 by Matthew U.
After the debacle at their competitor next door, yes, they are located right next to each other, I came in here. At least the first impression of this place wasn't bad. Unlike next door the parking lot wasn't a mess and it wasn't packed inside with a hoard of people at the pharmacy. I walk to the aisle that would have the cards for the items I needed and headed to the pharmacy counter. Unlike next door, there was no one standing here. Maybe that wasn't a good sign, that this pharmacy doesn't get used as much as the one next door. Or maybe it was a blessing since I just dealt with that mess. Anyways, I walk up to the counter, and am ignored for a good five minutes. I could see if there was a line, but I was literally the only person standing there. The pharmacy tech was busy wiping down under the counter. Completely saw me standing there, and proceeded to wipe down under the counter. When he did finish, he finally acknowledged me. I handed him the card and waited for him to grab the medication I needed. He looks at the card, without turning around, and tells me they don't have it. At that point, I would have gave up, but I was like, yeah, no, turn around. If you didn't want to help me, you could have walked away and let someone else handle me. But don't lie straight to my face when I can see the medication on the top shelf, behind you, facing me. When I told him that in fact they did have it, it was like he was wanting me to argue with him. Instead, I just pointed and said it's right there on the top shelf. Simple transaction it would have been, but you wanted to make it harder on the both of us. I'm not even sure what is going on at this point with these pharmacy chains. But I am not surprised that they are wanting to close up stores in their chain.
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March 2024 by Marilyn F.
3/14/2024 4:30 pm 3/9 I took a prescription for Allegra D 180 mg to my neighborhood Walgreens 600 WASHINGTON BLVD S, LAUREL, MD 20707 . I picked up the prescription, hoping I would get some very much needed sleep. I might have well not taken anything, because my condition kept getting worst. Once I really looked at the paper work for the pills that the pharmacy gave me, I realized I was given plain Allegra with no decongestant. 3/12 I called the Walgreen pharmacy to explain the problem. They had not given me the correct medication. They offered to correct the mistake. I went right away to get the corrected medication. Or so I thought. Yah! Maybe I can sleep tonight, I thought. Not so. This time they gave me Allegra D 60 mg. It did nothing for me. Unfortunately, I was so desperate I took 1 1/2 pills to get to sleep. I got sleep. 3/14 I went to appointment with ENT doctor. I told him what I had done. He explained that the pill is time released and that when I cut a pill in have, it is no longer a time release. I could have had complications. Once home from the doctor's office, I called Walgreen Pharmacy. The pharmacist said that the only thing he could do for me was let me buy another box of Allegra D 180 mg. I spent $60 for 2 boxes of Allegra 2 days before thinking that they finally got it right. My doctor had planned for me to be covered for the allergy season. I can't even use them. One box, of course was opened, the other not. This Walgreen Pharmacy has truly treated me with lack of concern.
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December 2023 by Asa G.
Expect rude customer service, especially by the employee Ayesha. Nobody else in line and Ayesha still felt the need to be cross with me. Ayesha looked like she was under the influence of something as well, which probably contributed to her behavior during our interaction. Unfortunately, my mother had to witness Ayesha's temperament as well. Definitely someone I wouldn't employ if I cared about how my store was perceived. The hiring manager should also be looked at for the quality of their employees and hires.
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December 2023 by Walter S.
Nice staff clean store. The pharmacy is very good at communicating issues and providing good customer service
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January 2023 by Carmen C.
so the pharmacy may get overwhelmed at times but I have nothing but good things to say about the people I've encountered there.3 times in the last year the pharmacist has called to follow up on how we were doing on our new medication.The pharmacy counter has this lovely African American female that always has a smile on her face and something pleasant to say to everyone. I would not go anywhere else and I'm a very hard to please customer. I've been in sales over 40 yrs and know how I want to be treated!
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November 2022 by Marc A.
Worst Pharmacy I have ever been to. Rude staff, I wouldn't recommend going here ESPECIALLY to that pathetic false Pharmacy! They give you misinformation on medications as well, when you try to tell them the issue they become so rude, low life animals if you ask me.
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September 2022 by Sonya D.
In & out as usual. Walgreens always has a sale on something. This location only ever has two cashiers working. Be careful pulling in and driving back out of both entrance ways. It's like a rat race from Washington Blvd on both sides.
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April 2022 by Aaliyah W.
This Walgreens suck. They're very slow and understaffed. ESPECIALLY THE PHARMACY! The pharmacy NEVER answer the phone. They take forever to fill prescriptions. I once waited in the drive thru line 20 mins for a prescription that was ready 2 days before I went to the pick it up. I would've canceled it but I had already prepaid through the Walgreens app. If you value your time, go to a different Walgreens.
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January 2022 by Andy C.
PHARMACY WILL NOT ANSWER THE PHONE!!! On hold for hours multiple times before they just hang up.
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November 2021 by Ellen L.
I switched to the Walgreens across from the CVS on Baltimore Ave, Laurel because CVS was soooo bad! I think everyone has done the same thing now and now Walgreens is inundated with customers. So now we are faced with long wait times and bad service
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November 2021 by Kevin M.
I don't always leave reviews, but do you ever meet an associate and think "Yeah, I bet your quite popular on Yelp". If possible 0/5 stars, in reference to the older woman working night shift. The store is beautiful, clean, organized and probably due only to the fact that the staff exudes such horrible energy that I don't think anyone wants to shop there. She exudes the same energy as the receptionist (Roz) in Monsters Inc. Not only was she bothered to ring me out but did not speak one word. Not an ounce of self respect in that hag let alone customer service. I think it's important to show up and out for yourself and if you can't even do the bare minimum of what your job requieres, then maybe you should consider unemployment. With that attitude it's only fitting you stay behind closed doors, away from everyone else so that people don't have to have a smack down with the mucinex monster at the register to buy some overpriced cold medicine. I hope you see this and remember me! I had the pink long sleeve shirt on. Fix your face!
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October 2021 by Rumit P.
I like this location because it has easy access from both north and southbound Route 1 and is close to home abd almost always has the items I want in stock. There's a good amount of parking, and it's almost never busy inside, which makes shopping a breeze. The prices are reasonable but do differ from the online prices for pickup. Gosh, the way an employee treats you goes such a long way! I went yesterday and the cashier was super unprofessional and unhappy having to run the register solo and do the photo area and handle curbside orders, stressful indeed. It just put me in a bad mood. Today I picked up a different order and a different employee, Carmalita, was super upbeat, outgoing, friendly, and helpful. Wish all employees could be like this. Brightened my mood. Yesterday I had decided not to come to this location because I have many options in the area, so I'm glad this is still in the running after today's interaction.
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August 2021 by Tamara W.
Started shopping here since they opened in 2013, held off the Rx until I got a feel for the timing. Well thank goodness I did because judging from the experiences of friends, Yelpers and my time near the pharmacy waiting part--this place is dead. You hardly ever see cars in the drive through nor people waiting so that is an indication to me that people are staying away. They never have what is advertised, always out of the good stuff whether nasal spray, candy, nail polish or deodorant. Many basics are grossly overpriced. Better prices at the supermarket. The building is clean and neat. Parking is excellent and is easy to enter and exit. However the employees are in outer space. Either they do not know how to help you when there is a problem NOT YOURS or they clearly are not trained sufficiently in order to make transactions smooth and not give customers the good old WT or WalgreenTrauma. So sad that what could be a great shopping experience near my home is left barren due to zero customer service and no inventory. Sigh... There may be better Walgreen's near Laurel, but this is not a good one!!
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July 2021 by Auris M.
Zero stars! I get weekly Covid Tests and almost ALL the staff has attitudes! One literally just rolled her eyes at me TODAY! I'm fed up with this location, but unfortunately, It's the closest one to my house. If you hate your job, then go work somewhere else. They need a whole new staff of people at the drive through for SURE!
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April 2021 by Patty K.
I made an appointment for my vaccine and I arrived 15 min early, as instructed, I had my paperwork filled out and my insurance card and ID. I had to wait over 1 hr and 15 min. I had an appt, I guess that means nothing. I can understand some delays but not 75 min
