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March 2024 by Magdi Mubarez
Great service good staff
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February 2024 by Chaz Pugliese
Treated my kid well!!
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February 2024 by Mordechai Aviam
Avis was great this time, fast and with a smile! Go Avis
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January 2024 by Alana Bradley
Clean car with a quick and easy rental and return!
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January 2024 by Tracy Murphy
They were extremely helpful and easy pickup and dropoff.
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December 2023 by Regina Hamm-Scott
With the holidays approaching getting vehicles for your travels are hard. But I had the best service for from the Valley Drive,Lexington Park MD office. Thanks to John and his Co workers.
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October 2023 by Matt J
Owner really comes through for the customers.Parking lot is a little rough and the building/trailer has seen better days.
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October 2023 by Jack Rhodes
Great service got me the car I needed did it quickly and with a smile. Thanks very much.
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September 2023 by Khoudia Dieng
Always a happy returning customer. The staff is very helpful and professional.My favorite rental car company!!
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August 2023 by Ann Cassetta
I rented a mid-size SUV to move my child to college. I called that morning and asked what vehicle I would be getting and the lady asked Brian who responded a ForeRunner. I went to get the car at 4:30 and was given a Sante Fe. I said that's not what I was told, Brian said we don't hold cars. I said then why would you tell me at 11am what I was getting. They said we have no other cars, however there were at least 20+ in the lot. No offer to give me something bigger to get my kid to college. Horrible customer service, never rent here. The rest of Avis in big cities doesn't treat their customers this poor.
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August 2023 by Danny Willis
The AVIS move to an off airport location at Washington Reagan is horrific. It is exponentially more difficult to get in and out of and the cars are packed so tightly you are at the mercy of what is accessible to get out of the lot regardless of what class or vehicle you may have reserved. It is a TOTALLY ABHORRENT! Makes me want to switch my status to another vendor.
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August 2023 by Micah Carroll
I rate this a 1 star I recently made a reservation with them and four hours before my flight they cancelled my reservation due to me having a out of state license and using a debit card. as military personnel alot of us have out of state drivers license, and have to pay out of pocket for some of our transportation to and from places like airports/school, yes there's other ways of getting places but a 87 dollar rental is better than an Uber for over 100 dollars especially when we pay out of pocket for some of the transportation. would not recommend, never using avis again
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June 2023 by Laura Whatley
I can firmly state I’ve never had such a poor experience with Avis, and I’ve rented all over the country. The photos speak for themselves on top of finding prescription meds in the car, the person who I dropped the car off was straight up offended I was early and didn’t know the mileage of the vehicle. Then proceeded to ignore me… yea not ever going there again.
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June 2023 by Deb Samblanet
First, there was about 5 people picking up cars at the same time, one person working and the printer was down. Then I was charged an additional $300 cleaning fee because my dog jumped in the van for 20 minutes. He did not even go with us on our weekend trip that we rented the vehicle for. I can assure you there was not much dog hair. Don’t they have to vacuum the vehicles anyway?
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June 2023 by Kimberly Gardner
I will not be returning at this location. Brian gave great customer service, Jennifer, terrible attitude, disrespectful, and care less about her job. If her name is not Jennifer I’m talking about the skinny woman with the blonde hair.