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June 2025 by Mr Savage
Unbelievable! 🤯 We were customers trying to get help, and it's clear you guys need to investigate the employees answering phones! 📞 Starting with missed calls, please! 🙄 My bro was stressing all morning about getting a new phone 📱, and we called repeatedly starting at 11 when you opened 🕰️. We arrived at 11:45 and got helped, but the service was super slow 🐌. I was about to consider switching plans 🤔, but my bro's GF came in and we decided to proceed with the purchase anyway 🤷♀️.
I called about 3 times while we were away to confirm pricing 📞, but NO ONE answered 🚫. When I called again from the lobby, the phone rang, but I accidentally clicked speaker and hung up 😳. I called back, and the employee quickly disabled the call 📴. It's frustrating knowing other potential customers might be having the same issue 🤕.
As a customer, it's disheartening to see employees prioritizing their personal feelings over the business aspect 📊. With recent promotions, this store on 235 should be crowded with customers 🤝! Hopefully, this reaches the right people, and sales aren't suffering 📉. Just a thought 💭... 🤞
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February 2025 by Brotatoe Chip
The gentleman the normally works when I come in and call during the afternoon hours provides amazing service and is able to answer all my questions.
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May 2024 by Chris Torres
The guy at the front desk today at 2pm deserves a raise he showed me the best costumer service ever!!! 10/10 will recommend to everyone I know.
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June 2022 by Mike McNett
Good service
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June 2022 by Kathy McCrary
Quick Sims card replacement.Nice attendant also which is a bonus.No charge.
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April 2022 by Anita Thompson
The guy at the counter was incredibly nice and knowledgeable. He was able to take care of the issues that I was having with my phone and set up the new one he answer all of our questions. The store was clean I just wish it had a better selection of accessories for the phones they have in store. Definitely prefer this location over the one that's down the street
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January 2022 by Gail Woodburn
Small store but employees are very friendly and helpful.
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October 2021 by David Hawes
It's ok! Y'all's phone insurance Blows
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September 2021 by Marquis Brown
The need more cell phone option
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July 2021 by William Collins
The young man that works there is very polite and helpful
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December 2020 by Tina Smith
Great customer service
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October 2020 by yog 77
Your device is stopped working on me the hotspot stop working and you blamed it on turning into a 5G Network it's almost been a year and you have not swapped over and your service still is not good enough that's why I switch to Cricket! They fix problems right away!
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September 2020 by Tammy Renee Bozman
Need to be more friendly and knowledgeable, I knew more about what I was there for then them , and there was no communication,
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January 2020 by Michelle Williams
Boost Mobile is a rip off!!!!!!!!
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October 2019 by Mandy Wathen
I don't have Boost mobile as my cell provider, only because I live so far down in a rural area that their service wouldn't work, they have no tower down here, anyway... that being said, the dude at this location was awesome, honest & super helpful. And their prices for what you get, friggen amazing... I really do wish their service worked down here because we would have switched the entire familys phone service then & there... However, again, the dude was very honest instead of trying to set us up w/ service that wouldn't have even worked just to benefit the business... If the service becomes available down here, we will be switching!
