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February 2024 by alexus fogle
The pharmacist here are rude , they refuse to fill medications and choose to fill them when they want to and it’s unacceptable
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February 2024 by Brett Favor _
They sell out of date orange juice. No bueno.
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December 2023 by Awaken Hebrew Israelite Judea
Supervisor on duty was a African American women, what I endure made me feel like this will be the cause of me going to jail. It took GOD to keep me together!! My son 14 years old type 1 diabetic needed insulin. It was time for his refill, for a year an half he received Admelog brand insulin. This pharmacist tells me not only does his insurance no longer approve the Admelog brand, but he would need to start using the syringe instead of the pen. This was misinformation. Although, the brand changed he was still approved to use the pen. This lady mumble about being hungry, standing on her feet all day and her coffee going cold. This was more important than customer care. I have empathy, and I can see how the pharmacist at times are short staffed, but where is the fire to go the extra miles. Not only did she careless. Her assistant tech closed the gate while I was talking to her. The emergency on call endocrinologist was on the phone with her trying to help too. I told the pharmacist I will drive to Laplata since they close at 11pm. When this devil called Laplata cvs pharmacy she only asked Mr. Ecchi if he had the generic brand with the syringe in stock. Never did she ask if he had the generic brand pen and he did. In dismay, I left and sat in my car and found out what I need to ask for by calling every 24 hour cvs pharmacy. This lady at the NE DC location told me that the generic come in a pen style too. I immediately call Laplata to ask Mr. Ecchi to check for the generic pen and he had it, but it was too late to get it. I was able to retrieve the insulin the next morning.Community, whenever you receive misinformation, inconsideration, lack of job performance call 1800- shopcvs. File a complaint and talk to the agent. I did!! My son life depends on his insulin to live.
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December 2023 by Sean Short
Was mocked by the pharmacist on duty (not the tech, the pharmacist) for not being able to afford a medication that he was actively refusing to use goodrx for. Have not gone back since.
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August 2023 by Blanche Smith
A great place to shop and easy to get there ..
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May 2023 by Herman Fortson
The clerks on the date of 3/20/23 closing shift around 9pm were beyond great. The guy’s name was Winston & the girls name was Meg I believe.They assisted with my purchase because self check out machine malfunctioned. They were very patient & helpful.Sarah provided some of the best customer service ever !!!!!!!Thank you so much she is such an outstanding individual ! ☺️☺️☺️☺️☺️☺️????????4/19/20235:50
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February 2023 by Aimee Fletcher
I've never had any problems at cvs. The staff is friendly and helpful and the lines are not long and don't take but a minute.
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January 2023 by Razor
Extremely unprofessional. Wasted one hour at the reception to get photo clicked. The girl at reception was clueless and made me buy a pendrive to get digital copy. However she couldn’t figure out how to transfer photos to drive. Ended up wasting one hour and got out with nothing but a stupid pendrive.
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November 2022 by Jeannette Bennaugh
Cvs associates need better training in. Customer service at any of them i frequent the associates are more courteous to there co workers than they are to a customer. U should at least greet customers. An in giving back change or purchases thank u would be nice
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November 2022 by Dominique Williams
It’s 9:40 and their lights are off and they’re closed! 20 minutes early!
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October 2022 by Millie Radona
Been sitting from 3 to 6pm waiting on meds in this pharmacy. These people didn't bother listening to me when I supplied billing information just dismissed me even as I tried to offer up the info twice. Couldn't figure out why billing wasnt working... patience is a virtue but mine went out the window after the third hour. They need customer service training and maybe retraining on how to process claims.
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October 2022 by Josh Ringley
Said my medication would be in stock after the weekend. Monday afternoon I'm told to call back after the delivery has been processed. Finally they tell me 'its not in stock and we can't tell you when it will be.' Waste of time.
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September 2022 by Rick Holcomb
My Dr tried to send a prescription to them twice. 1st time they wouldn't except because they said the insurance didn't contact with them. Insurance called them an straightened it out. 2nd time they said they never received prescription. I gave up using them at this point. Don't know what's going on. Used them for decades and suddenly they can't fill prescriptions on Insurance I have used with them for years.
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August 2022 by tanyah’s world
i ordered pictures and they apparently didn’t receive them so now i’m here waiting all this extra time for these damn photos to print when i know they can easily print the photos because they did it at the other cvs but okay
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June 2022 by Helen Emory
Shea went the extra miles to ensure my insurance covered the script…thank you!!!