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January 2024 by Virginia Glass
Always a great experience. Sopea was our sales associate. Very personable and knowledgeable. Delivered a very positive experience. Buying a new vehicle is always stressful, the fine people at Lexington Park made it an easy one. Liam and Austin made sure that we received a great deal on our new vehicle. All the staff here are amazing and very friendly. They make you feel like family. Highly recommend!
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January 2024 by Stephen Russell
Extremely happy with the experience my wife and I received during our time at the dealership. CJ was great and the financial department worked overtime to get us the deal we wanted. Definitely can’t thank everyone enough.
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January 2024 by mary redshaw
Excellent buying experience. Salesman Mike Smith very knowledgeable, worked with us from start to finish, helping us set up car and learn the features. Sales director Mike Steele found the car we wanted and coordinated delivery from another dealership. Cameron made the paperwork painless, very instrumental in closing the deal. Finance director Liam VERY helpful as was Mason in customer relations. We're looking forward to having all our maintenance work done here, and have already met Bridget, Jamie, and Celeste from Service Department. Wow! This is a 5-star dealership all the way around. Thank you, Lexington Park Lincoln/Ford!
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November 2023 by Melissa Graybeal
Great car buying experience. It was nice to view inventory and have a discussion with sales and finance representatives without being pressured. The prices are also very reasonable. Johan was very informative and a pleasure to work with. I would gladly return here for future purchases or for follow ups on my vehicle, if needed.
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November 2023 by Anne Leblans
I had some horrible experiences with service during the pandemic, so I was pleasantly surprised that things seemed to have returned to normal. The problem I was experiencing: I had trouble starting the car after pumping gas. When I went to the dealership, I was happy to see a mechanic in the reception area to whom I could explain the problem. I had to wait two weeks for an appointment but since I could drive the car, this was OK. The day of my service appointment, I was very pleased. Communication about the findings was clear. I was told that the emission valve needed to be replaced and this was taken care of before the end of the day.
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November 2023 by Nic
Had a very painless experience buying here.Background: I was shopping around for the past month, visited a dozen dealers, spoke to even more folks online via autotrader. I knew what I wanted but it was hard to find this specific trim. So when it came up at Lexington, I decided to drop in.Dealer: As a veteran myself, it was nice to speak with another veteran. I worked with Johan through the sales process. He didn't pressure me, none of the usual sales tactics you have to navigate at most dealerships. We honestly spent half the time just talking shop about cars or military stuff. He also went the extra mile to clean the car up for me. I highly recommend Johan - he is an honest broker.Finance: Was a painless process. I paid cash, so I'm sure if you finance you'll have a slightly more painful process to go through since that's where some dealers will try to catch you. But I had no such issues. Everything was digital and I appreciate that. They provided a USB with all my records and emailed an encrypted copy too. Very smooth operation.Appraisal: I sold my VW GTI Rabbit to them. Nice car. I had a lot of offers already and knew what I wanted to get. They did come in low on the first offer, but with very minimal haggling they promptly returned and met me at the price I wanted.Summary: very pleased with the process. It was painless and efficient. I decided to buy. Was in and out in a few hours, that includes test drive and deciding if I wanted the car.
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November 2023 by Andrew Zablocki
Great experience purchasing my new vehicle from Lexington Park Ford. Sammy Williams did a fantastic job finding the vehicle I wanted down to the detail. Staff was great to work with. There were no issues haggling and I got fair market value for my trade in.
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October 2023 by Richard Mongello
This was the best auto buying experience I've ever had. Everyone at Lexington Park Ford provided excellent customer service from the initial order, financing, and delivery.... Cameron, Ricky, Mason, and Liam...just to name a few. No hard sells or pressure. Highly recommend this dealership.
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September 2023 by The Dash
Great experience. Was very knowledgeable about each product. Has put more confidence back in us "the buyer" with each experience. Both Roz and Austin, our sales person and sales manager, have taken care of us by going above and beyond for over the past 5 years.
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September 2023 by Shawn Bell
This was my second time purchasing a vehicle from this dealer, the first being an f-150. In both instances we have ordered our vehicles and been extremely pleased with the rapid turnaround. Our recent purchase, a ford explorer, is a wonderful addition to our family. Mike the sales manager is always a pleasure to interact with. He is by far one of the most considerate, friendly, and knowledgeable individuals I have had the pleasure of working with at this dealer. Our salesman, Ricky, was also a cut above the rest. This review reflects directly towards the sales team and the leadership they have. Regarding the finance portion, it was a less than ideal experience. Professionalism and transparency are key factors I look for when financing my vehicles, this felt like it fell short. Overall, the dealership is wonderful and they will ensure you are taken care of. I highly recommend them and I especially recommend Mike and Ricky.
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September 2023 by Felina Cobb
We came in in search of a minivan, and got one! Roslyn as well as Cameron and victoria were very friendly , helpful and thorough and assisted us with the entire purchase process. They answered all of our questions with no problems or confusion. Very professional and family friendly as well. Thank you for your amazing customer service!
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September 2023 by Sandi Lewis
Johan was absolutely wonderful! I had reached out about a bronco I saw he had posted on marketplace but it had sold. He reached back out anytime something came in that he thought I’d be interested in but wasn’t pushy at all. When he reached out about a white Bronco that had been special ordered but not picked up I went and test drove it. They made financing super simple. I finished the deal through text while sitting at dinner and they delivered it to our marina right away. I truly could not have had a better experience. Highly recommend!
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August 2023 by Julia Wood
Shun Washington did a great job helping me with the purchase of my 2023 Ford Explorer ! He was so personable and made it a great experience. The whole team treated us great from start to finish! The car we wanted was out on loan and they had it back within an hour clean and ready for us when we were done signing the papers. Will definitely go back and see them on our next purchase!
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August 2023 by Michael Centeno
This was the first time that I have been to a car dealership that was a relaxed environment. Especially in the Lexington Park/Great Mills area. There was absolutely no pressure or bad attitudes the entire time. Samuel Williams was an outstanding Product Specialist. Very realistic, down to Earth and listened to what I was looking for. Samuel was able to show me a car with exactly what I needed and more! I thought buying a car during the current state of the market was going to be a dreadful and unsuccessful one. I'm glad Samuel and his team was able to prove that wrong!
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July 2023 by Miranda Adkins
My husband is a heavy diesel mechanic and has been restoring an Excursion 7.3 for our family. Josh and Rob at Lexington Park Ford in the parts department are amazing. They have been providing OEM quality motorcraft parts to him for very competitive pricing. It's nice to be able to get quality at great price and parts that we know will last a long time and give us the comfort while on the road knowing we have a dependable safe vehicle with quality parts. Thank you Rob and Josh!!!
