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November 2023 by Tyler Owens
Lexi was informative and helpful during the purchasing process. All of our questions were answered and she was great during the entire process. Thank you for the help Lexi we appreciate it!
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November 2023 by Jerimiah Porter
Lexi B. Is awesome my wife and I enjoyed and appreciated her knowledge and kindness she truly is a steward of the profession.
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November 2023 by Paul Miller
Lexi was great. She wqs very helpful and knowledgeable. We will recommend her to anyone that asks.
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October 2023 by David Butler
I was my met in the store by Howard, the salesman, and he asked me a series of questions to see what I type of mattress I wanted. He took that information and showed me several different mattresses and I selected the ones me I liked. Howard did all of the paperwork and I was out the door in about an hour. It was a good experience.
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October 2023 by kathleen duffy
If you're looking for a good mattress go to Mattress Firm in the Lexington Park Village shopping center and ask for Howard Harnick he was very helpful and also a delightful gentleman he kept me laughing the whole time we were there and he was very helpful and he gave us a great deal
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September 2023 by Julia Antonioli
I originally came by myself last Saturday and talked to Scott for about 25-30 minutes and he was such a big help when it came to price range and quality. It was just a bonus that I love when people actually talk about life and not just business, and me and Scott got to talking about all the cool places we’ve traveled. Scott was such a breath of fresh air.Today I just went back with my boyfriend and I got to meet Lexi and she was so kind and patient! She explained each mattress as we tested them out. (This is awesome bc we literally showed up 35 minutes before they were about to close) We went to multiple mattress stores and nobody gave us the hospitality, detailed knowledge about the different types of mattresses and which was best for our personal needs more than Scott and Lexi. Our mattress is going to be delivered FOR FREE on Friday (today’s Wednesday) so I’ve confirmed the customer service is a 10/10 we shall see what the product is rated.
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August 2023 by Joseph Cox
We had a wonderful experience with our Sleep Expert Scott Richardson. Scott was very knowledgeable and helped us with all of our questions and concerns without having that “salesman” pushiness you often get. We experienced so many different comfort levels and ultimately found what we were looking for. The store is very clean and easy to navigate. They offer a plethora of comfort options as well as different bases from standard to adjustable. Very happy with our new bed. Thanks Scott!
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August 2023 by Felicia
The salesman was very knowledgeable with all my questions Very helpful with making all my decisions ? great job ?
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July 2023 by Heather Peet
After an international move, we needed various combinations of mattresses, frames, pillows, mattress covers for our family of six. We went into Matress Firm just to price things out. Lexi greeted us with a huge smile and asked us a few questions about our needs and wants. She showed us all different combinations of mattresses that fit our budget and requirements. Lexi was knowledgeable about each mattress and accommodating to our questions. She was patient as we sorted through who needed what and how much we were willing to spend. As you can imagine, it took some time for us to make our decisions and Lexi never pressured us or made us feel like we were wasting her time. The best was how hard she worked to get us the best deals possible. We walked out having ordered exactly what we needed for every person in our family and we didn’t have to break the bank to do it. Thank you, Lexi!! You’re awesome!!!
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June 2023 by Elise Griggs
Loved Lexi! She was awesome to chat with and informative. She was very helpful and we loved working with her! Can't wait to get our new beds!!!!
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May 2023 by Katherine F.
I was very pleased with the help. They took their time making sure I had what I needed and wanted. They are taking care to have my order set up for delivery. The prices are Terrific and will be back.Thank you guys so much for taking away the stress of shopping.
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April 2023 by R Rothwell
This has to be one of our most pleasant experiences in some time with a retailer. LEXIS was not only pleasant but was extremely professional. She totally understood her products and was able to make us feel very comfortable with her explanations. We would highly recommend all of our friends/colleagues to her store. She is a real asset for your company.
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March 2023 by Summer Taylor
Scott and Lexi are amazing! They had great customer service and we’re very friendly. They made this mattress shopping experience easy and stress free! Go see them if you are looking to buy a new mattress!
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March 2023 by Brian Hortert
Alexis is absolutely the most awesome. Helped us pick out pillows. She even remembered me after a year away. She needs promoted as she really gets what customer service is.
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March 2023 by Jim Meade
Great experience, no pressure. Scott was very knowledgeable and worked with me to find the right mattress and foundation.
