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November 2023 by Dawn J
Do NOT use - Damaged furniture despite multiple requests for "extra" care/caution. Poor treatment of a Navy family who was also a repeat customer. Means nothing to them.
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February 2023 by rebecca shaw
They did a good job getting my family moved
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August 2022 by Ryan W
DOD accepted weight station for DITY moves. I have used them twice for my in and out bound.
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May 2022 by Susan Hurst
Had I initial consult. Awesome individual. Answered all my questions.
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February 2022 by Justine Ott
They packed up all of our house hold goods, not a single thing was broken. We had an awesome team moving it all.
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December 2021 by maryanne w.
WE DO NOT RECOMMEND AT ALL !!!
[email protected] originally told us, directly, that he /Quality Movers was FULLY insured if ANYTHING was damaged that they packed/moved. After spending $5600 for Quality Movers to pack and move our belongings, ($1,000 OVER HIS MAX BID AMOUNT, QUOTED IN WRITING ) Dave Franta choose the storage location at Berger Allied 2950 Long Lake Rd St Paul, MN. instead of 7837 12th Ave. S. Bloomington, MN 55425, like we had agreed upon originally. (Bloomington and Inver Grove Heights is all that is listed on their storage locations in MN.) (PUT EVERYTHING IN WRITING BEFORE THE MOVE) NOW 1 hour from Chanhassen, which will add $$ to the move later. We spent $10,000 for 12 months of storage at Berger Allied, who claim to have pest control. (THEY HAVE A MICE PROBLEM BECAUSE OUR SOFA HAD MICE STAINS ALL OVER THE SOFA ONCE DELIVERED) We spent $3600 for delivery after 12 months in storage, using Berger Allied, since we no longer trusted Dave Franta @ Quality Transfer/Quality Moving to move us. Upon unpacking, viewing furniture, broken items, there was $5864 of damage for 18 items. DAVE FRANTA said in his email response, "IN REGARDS TO YOUR DAMAGED ITEMS, QUALITY MOVERS WILL NOT ACCEPT ANY RESPONSIBILTY FOR THE DAMAGED ITEMS PICTURED AND DESCRIBED." DAVE FRANTA/Quality Moving PROMISE on their website. "We always take protective measures to ensure that all goods remain in the same condition we found them." "The safety and security of your property is our greatest concern and we leave nothing to chance in protecting it.' "Our indoor, climate-controlled storage facilities in Edina, Minnesota, and Hudson, Wisconsin offer you both security and convenience." "100% replacement value insurance coverage. Beware of movers who only carry the minimum state-required $0.60/ pound coverage (example: an 80-lb. flat-screen TV that's damaged would only be valued at $48 by one of these carriers. "All moves are performed by our employees, who are qualified, bonded and insured professional movers. ITS NOT TRUE and WE DO NOT RECOMMEND THEM TO ANYONE WHO VALUES YOUR PROPERTY, AS THEY WILL NOT BE RESPONSIBLE FOR ANY OR ALL DAMAGED ITEMS. UPDATE- NICK FRANTA (son) just sent an email -12-8-2021 and again on 12-9-2021- (we only dealt with DAVE FRANTA- father) THREATENING us to take down this review. He took NO responsiblity for QUALITY MOVERS and said he would NOT be responsible for our claim of damages. BEWARE of threats from QUALITY MOVERS on top of all our damages.
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September 2021 by Google user
The whole team was extremely professional and helpful. I had shipments coming from two locations to an out of state destination. Packing was done very well. Nothing was damaged. They arranged for a number of items to be moved and placed on consignment. They arrived exactly on time and worked all day, arranging the 21K+ pounds throughout the house. They didn't touch a wall and hustled all day. Very pleased.
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July 2021 by Shawn S.
***Beware*** - movers carelessly attempted to move my piano, lost control on the ramp causing it to fall onto its side, damaging the corner and completely snapping the medal pedal. Movers didn't wrap the piano when moving, just placed it on a dolly and attempted to move it down 4 stairs on a ramp. Careless. Company has been non responsive to the insurance claim...legal action to follow. $1,600 in damages.
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June 2021 by David McNamara
The whole team was extremely professional and helpful. I had shipments coming from two locations to an out of state destination. Packing was done very well. Nothing was damaged. They arranged for a number of items to be moved and placed on consignment. They arrived exactly on time and worked all day, arranging the 21K+ pounds throughout the house. They didn't touch a wall and hustled all day. Very pleased.
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June 2021 by Donna McGovern
The worst moving experience from them packing to delivery of our furniture.
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September 2020 by Frank Pepe
Quality moving has moved us twice locally. Always careful with our items and very professional. They also have a good selection of boxes and moving supplies.
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July 2020 by Emma Grimes
Quality moved 38 year’s worth of our stuff. They worked quickly, courteously, carefully, and with strength. Excellent job!
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February 2020 by Travis Lee
$20 for a weight ticket seemed pricey, but they were nice.
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January 2020 by winchester persky
we had EJ & Franklin deliver our belongings from Maryland to Virginia. they were both very kind & quick to get the job done.
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October 2019 by Rachel Kutzer
Our stuff was in storage for 3 1/2 months and arrived today. The movers were kind, efficient, and on time. Great experience. Highly recommend. Very minimal damage.
