-
March 2024 by Andrew Fritscher
John was great and helpful in helping out in me getting a new phone
-
March 2024 by Patricia Smith
Terrell was amazing! The staff was very sweet. He was very knowledgeable he even got me to get a watch. I will definitely come back to this location
-
March 2024 by Corienne Barnes
Eboni and her team were awesome. The staff was knowledgeable and took good care of me. This is the only location I’ll visit.
-
March 2024 by Roz Cheeks
I have never experienced service like I received.My salesperson name was Ebony.Very professional and very knowledgeable about anything and everything that I ask from her.I will be referring all of my family to her.Ms. Ebony customer service should not go unnoticed.Thanks T-mobile and thanks Ms. Ebony .
-
March 2024 by Gabe Quinlin
Terrell is awesome, great job with an upgrade.
-
March 2024 by Madre Naturaleza
When to this store, it has an opening hours online and when I drove there in the morning, it had a white paper stating they opened other hrs. Information inaccurate.
-
March 2024 by PAX FFSC
Poor costumer service
-
February 2024 by Michael Van Dusen
Upgraded two phones and added to family plan. John and Ebony were very helpful and professional. They went above and beyond to get us set up.
-
February 2024 by Jeremy Wertz
She was so tentative, She knew actually what she was doing .. very friendly & customers service skills was 10out10 ..
-
February 2024 by Andre Rowe
I have been a T-Mobile for more than 10 years and this has been the absolute best in-store experience I have had period. John helped me with my purchase and I was very impressed with his level of expertise and knowledge. I will definitely be making my future purchases at this location.
-
October 2023 by Jay D. Rhone
We went in to get new phones and possibly update our plan after being away from the states for a few years and Ebony (hope I spelt it right) took care of us. Not only did she take care of us, but it seemed like she was running that entire store. She had a full knowledge on how Tmobile ran and was able to multitask while helping us. It was refreshing to see. At first I thought she was the manager, but after talking to the actual manager and him saying "she's our best" I had to leave a review. If you ever need assistance at this location, ask for Ebony (again I hope I'm spelling it right). You will leave that store feeling good and completely satisfied with what ever you went into the store for. In my opinion, she needs to be a manager! But yes 5 star experience here because of this great woman!
-
October 2023 by Sylvia Texeira
Got my T-Mobile yesterday and a very nice and knowledgeable lady named Eboni helped me with the sale. She was very patient with me because I'm not too savvy with tech stuff. Got my product home, set it up and I'm enthused!!! You can't beat $50 (with auto pay) a month for unlimited use. Happy customer! Thanks Eboni!
-
October 2023 by Stephanie Dean
They were helpful with getting me an internet tower. However, the tower didn't work where I live so I returned it. They are still charging me the full month price and have not been able to get my refund straight yet.
-
August 2023 by Scot McClelland
Jenna and Curtis are amazing! The TMobile customer service reps they had to call were not that great.
-
July 2023 by Phil Morgan
Great experience! We went in on 7-16-24 to add my wife's phone to my existing T-Mobile acct (porting it over from AT&T). Curtis H. was our customer service rep. He was very professional, competent and helpful! He made the process both easy, and a pleasure! Due to his skill and diligence, we were in and out in under and hour, and had the phone switched over in one day! (Please give him a raise!)And give him a stool... he has to stand all day!
