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“Great place to go for regular services an inspections. I’ve been here several times and had good experiences each time.
One thing I appreciate, I’m always made aware of anything the techs notice that may need service, but they’re never pushy about getting the follow up sale (if they even ask).
Be wary of those who had “bad” inspections. My first service here was an inspection and there were no issues. Plenty of people come with beat-up vehicles and are upset to hear they need repairs to pass.”
“I'm a regular customer of Bay Area Goodyear of a little over 10 years now and I can only say good things about them, their service and staff. They take care of your vehicles, inform you of the issues and when possible give you options. Tim is a great store manager, and he will make sure your vehicle is taken care of.”
“I had my car at a shop down the street where they told me I needed to replace both of my rear wheel bearings and quoteed me over $2000 for the job on my Ford Escape. I called Independent just to get a quote, and not only did they quote me around $500 less at the high end, but once I brought the car in they found I only needed ONE bearing replaced. They let me know a few other things to take care of with up front pricing, and with no pressure whatsoever.
Calling Independent ensured I kept $1000+ in my pocket. Cheers to their honest business policies.”
“I have been going to Lockett’s for a couple of years doing some major maintenance (100k tune up) and other standard car maintenance and brakes. Always honest and they stand by their work. Recently had a water pump replaced as it was going bad. After bringing the car home, there was a coolant leak near the repair. An o-ring caused it and Lockett fixed it immediately. Things like this happen and it’s the overall integrity that’s important.
Mike K”
“I’ve been bringing my car to New Life Automotive for a few years now, and Jesse has always taken great care of it. He’s super trustworthy, communicates really well, and their prices are very fair. I appreciate that Jesse is honest about what actually needs to be done — never trying to sell me on stuff I don’t need. It’s hard to find a mechanic you can really trust, but this shop (and Jesse especially) is exactly that!”
“Ryan was very honest, helpful, and reasonable. He explained the repairs clearly and didn’t try to upsell anything unnecessary. Definitely a trustworthy mechanic I’ll go back to!”
“Team at Charing Cross Care Center:
Where do I even start with this letter of immense THANK YOU for your TRULY Trusted service, reliability, professionalism, and care(no pun) that you have not only given to me and parts of my family but your community far and wide in not only Baltimore city but I’m pretty sure; statewide. I say that because I (as I’m sure most other customers probably already do too) travel with confidence to your shop from wherever life may take Us for all of our car care needs. Thats how much of an incredible impression you’ve made with our family!
You’ve been providing trusted care repair/maintenance service to us personally for about 20 years on multiple vehicles. I don’t know where the time goes but it goes. My son was a toddler when we were first referred to your shop and now he’s 21 ?. Time and Time again, you have never let us down. Never. And I don’t say that lightly. At the time, the team was headed by Larry and your Master mechanic Dan (I believe) and they were the epitome of a trusted team who did great work and it looks like they’ve passed the baton exceptionally well!!
We’ve had multiple times of major work done here from (our very first experience there was engine repair) and also regular yearly maintenance/minor repairs(oil changes, brake service, battery replacement, and tune ups) etc. and after each time, our cars not only ran like new but the life of the vehicles extended well beyond its time. You guys trustfully and responsibly price compare parts which is greatly appreciated these days when anything is overly expensive. You make sure to put special focus if cars need major work done and additionally provide a quick day turnaround for minor/yearly maintenance service.
Remarkable service with integrity and strategic time management. The proof is in the pudding…No BS
Based on some of the Google reviews, we definitely aren’t specially treated. Your team clearly extend that to EVERYONE as any decent and credible business should. But if someone in the comments had a less than 4 star experience, please give them one more chance to right it. Our experience with your team truly set the standard and that’s why I don’t hesitate to name drop your business to ANYONE with the quickness!!
Again, to take the time and write this was a pleasure and an honor/token of gratitude. We appreciate what your team, past and present, have done for our family and more importantly this Maryland community! You guys are a gem to the community and it’s TRULY and largely evident that you absolutely LOVE the work that you contribute for people who rely on your car service to help them get back on the road SAFELY but promptly with their vehicle. You’re undisputed in your work.
Please feel free to extend this thank you to the former team as I’m sure they are enjoying the fruit of their great labor of being community providers.
Stay safe, Happy Holidays, and Take care until next time ?
Warm regards,
The Jones Family
*Grateful Customers since 2006/2007*”
“Bay area was able to fix my tpms light in about 30 minutes. They also did not charge me for it. Highly recommend this shop and will be using them for all future repairs.”
“Just came in to get a full diagnosis done on a car I bought. Very friendly staff and as I waited for my car, it took less an hour to complete. Full paperwork was given and explained. I would definitely give them a chance if you need to get professional people working on your car. I will use them again for any work my three cars may need.”
“Service members at this Jiffy Lube are professional, friendly and helpful. I bring my and my husband’s vehicles here. Clifford has been especially helpful to me.”
“Quick service. Recently went for tune up my car was pulled to the side of the building not the back. Anyway, the guy who did my tune up wasn't in uniform, and wore a long gold chain around his neck. I saw him jamming a rod behind my bumper, and asked what was up, he said he accidentally got his chain stuck in between the bumper and lost it, was trying to retrieve it? Weird. Why was he wearing it to work on my car at all? Could've scratched it all up. So this time when I came for service, I asked if its normal to take cars around there to do tune ups. To which they replied yes, its for overflow to keep vehicles moving thru the garage when it gets busy. However, it was not busy, no other vehicles when my car was there? I am confused about that.”
“If I could give them 10 stars, I would. I had an odd but urgent issue with my car that they took the time to look at and fix for me, even though they were extremely busy. I was so incredibly grateful. They are such kind and helpful people and know what they are doing. Highly recommend!!”
“This Jiffy Lube is fast and efficient. I can put a load of laundry in, go get an oil change and make it back before the laundry is finished. The fact that they keep up with your vehicle information saves the most time. They also have several discounts. Keep it up ??”
7:30AM - 5:30PM
108 Holsum Way, Glen Burnie
Oil Change
“Well's Automotive has been great each and ever time I have needed work done on the car. I wouldn't hesitate to refer anyone to them. I would say even my Mother, but she is the
one that told me to go to them. The people are great and they will take the time to explain any issues and make sure you understand what needs to be done. I still approve of Wells. My son now takes his truck there, so three generations.”
“Awesome owner with a care for his customers. Great work with fair pricing. Trustworthy with no bull. You can't get this anywhere in the Baltimore area nowadays. Glad to have them as my car doctor.”
8AM - 4:30PM
5790 Washington Blvd, Elkridge
Oil Change
“This is the best place to get my car worked on. Really great people work here and the prices are always fair. There's no better place to get car repair in Maryland.”
“This place is better then the dealership when it comes to oil changes. They're knowledgeable, friendly, and they perform a detailed exam on your vehicle. I drive past several places and skip my dealership to go to this location.”
9AM - 5:30PM
1000 Covington St, Baltimore
Oil Change
“These guys are great. I had squeaky brakes and another shop quoted me at $1100 because they said I needed new brakes, rotors, calipers, piston press etc… I took my car here and they said the brakes were fine they just needed some lubricant and minor adjustments. Haven’t heard any squeaking since and saved around $1000. This shop’s honesty is refreshing in a world where everyone is just trying to squeeze every penny they can out of you. Highly recommend.”
“The gentleman in the office helped me inflate my tires today. They were super friendly and professional! The store is clean, and I’ll definitely come back again for future services.”
“Reseal of right tire of tahoe was done expertly
Thanks. I had my van oil changed and rotate the tires. Try and keep up. The Tahoe was three weeks ago. The work on the van was excellent. Try and fix your computer. I have two vehicles. A van and a truck. Your system states I have three vehicles with the van having both the van tags and truck tags. Please fix computer.”
“Their customer service is beyond compare. They are patient and do a good job explaining things to you. I cannot recommend them enough. I drive from Towson to get my car serviced here - it’s worth the trip on 695!”
“I have to give full marks to Frank Whay. He successfully diagnosed and FIXED a long standing electrical issue with my 2006 Chevy van. I was at the point of getting rid of the vehicle. Now, I think I will keep it. The crew was skilled, friendly and worked fast. Couldn’t be happier. Will definitely bring my van back to this garage.”
“The only auto shop that ever sent me a thank you card after the repairs were completed. Had my Tesla parking brake fixed as Tesla’s wait time was 3 weeks! These guys are very professional and knowledgeable. While service is the same cost at Tesla, it comes with professionalism and a smile! Thanks for a wonderful experience”
7:30AM - 5PM
1358 Dorsey Rd, Hanover
Oil Change
“Today I had the most prompt, professional experience with Ken’s. I dropped my car off in evening and had a diagnosis by 8:10 the next morning. Communication is one of their strengths. The repair was completed at the quoted price and I picked up that evening. I have had number of similar experiences with this operation. I highly recommend using them and found them to be honest and trustworthy!!”
7:30AM - 5PM
2633 Annapolis Rd, Hanover
Oil Change
“I was able to come in super early and drop my car off before work, and then pick it up after! Inspection complete, and they had called to see if I wanted to have my oil changed since it was clearly time! Very convenient! They even let me know if another issue my car was having, but instead of trying to sell me on doing it here, they said I should be able to go get it taken care of under warranty. Very helpful and nice guys, will be back”
“Can't say enough good things about Buckingham Auto. They are very thorough and keep you posted. Show you your old parts and are very honest. Shop is very clean. They go out of there way and check everything.”
“I recommend this shop. My family has used the services of Gary and the crew at Master Techs for maaaaany years. Many places can feel shady, untrustworthy, or pricey for no reason. There is no nonsense at this shop. You get what I'd say is more than what you pay for because they do great work, and assure that whatever problem you come in with is taken care of so you can leave feeling confident about your vehicle. I've also gotten a vehicle inspection from Gary and the price was fair, and the inspection was thorough! I felt reassured that my vehicle was ready for the road thanks to Master Techs”
7:30AM - 7PM
608 Frederick Rd, Catonsville
Oil Change
“I stopped by today for a routine oil change and they took great care of me. From the front desk staff to the mechanics, everyone was very helpful and kind. I was out of there in less than 30 mins. They also gave me a great deal on a few other issues my car had. I highly recommend this location!”
“Everyone who works here is great and knowledgeable. They are always super quick. I need a part for my car and they ordered it and fixed it the same day. I would definitely recommend them.”
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“SNT has never done me wrong. They are honest and fair and I will go back again and again and recommend them to anyone. I once had a vehicle that was basically not fixable and they were honest about that. Another time they simply did not have the specialized equipment for my vehicle and recommended me to go elsewhere. All the other times they have been I touch, done great work, and I have never left feeling like I’d been “had”. It is so nice to have a go-to business that you can trust. SNT will always be my first choice.”