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November 2023 by Steph Denny
I had a fantastic experience from the moment I called to make an appointment to a year later when I reached out again selling the property . The work was A grade & the price was fair.Approximately a year after the septic tank cleaning when I went forward selling the property, the inspector brought up Septic tank concerns.At which time the owner of Concepts in Building Septic immediately offered his time to meet with the inspector and review the concerns. Very trustworthy company!! They stand by their work!!
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May 2023 by Miche Muns
I had the best experience with Joe. He was so knowledgeable and informative, very patient and understanding too. When I called around to other businesses I either had a long wait or they didn’t answer the phone. Well, Joe not only answered but he altered his schedule just to accommodate me with a same day appointment. He showed up in less than two hours and took care of my family’s needs. I know nothing about septic systems but he explained everything patiently, answered my questions and gave me excellent tips that I wouldn’t have even thought to ask. Joe said he head over 30 years experience and it shows!! Service was very affordable too!! I highly recommend this company and will be using them again. I couldn’t help myself. I had to leave a great review. We need more business owners like Joe!!! Thank you!!
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February 2023 by Jonathan Cassagnol
Came out next day, was happy about the septic pump out. Not happy about the truck leaking oil all over my driveway
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February 2023 by Karen Carlow
I was referred to Concepts in Building by the company I was trying to get install a new septic system under the Bay Area Restoration Fund. They charged me what I later found out to be double the going rate for a perc test. When the health dept inspector said they would need to do more work to determine that my drain fields were in working order, Joe stopped returning my calls. When I finally got him on the phone he stated that his wife was in the hospital and he no longer had time to do my project since he was going to be closing down his business. A year later I see his trucks working at other houses in the area.Service: Septic system installation
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February 2023 by michael matters
Joe is awesome .
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February 2022 by Amanda Myers
Cleaned out septic tanks and trouble shot the entire system.Thank you!!!!! You have idea how much it means to find someone you can trust.
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February 2022 by Laurie Foster
Saved me with an emergency pump out on a Sunday. Super nice too!
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February 2022 by Shannon Robbins
These guys were amazing. I called them around 5pm yesterday and they showed up around 11 am today, so they came in less than 24 hours. Talk about customer service. The gentlemen were honest, polite, and even gave us some tips on how to treat our septic better. As first time home owners, we can use all the tips we can get. I would recommend this company over all others hands down. They can even do the digging for you at a great price! So you dont have to spend alot of money renting a bobcat like we did (not knowing how great these guys are of course until after we rented the bobcat). Thanks for all your hard work!Service: Sewer repair
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February 2021 by Bruce Rose
Joe inspected the septic system of the house we are getting ready to purchase. He was very informative and shoots from the hip, telling you exactly what you need to hear. I needed the drain fields inspected because the system has some age on it and it was part of the contingence. Joe was able to get one of his workers out in just a day, even though they were swamped and got those drain fields inspected. Mike who dug to inspect the drain fields work hard and tirelessly to find the drain fields based on a health dept. drawing. Unbeknownst to us the drawing had been inverted and it took some time but Mike was a trooper and did the job he was sent out to do! Thank you to CIB, Inc. for all you did!
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February 2021 by Vladimir Dimitrov
Tyler was extremely knowledgeable and professional.Highly recommend business!
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February 2021 by mary maxwell
Wow, a great Hassle Free company. They were great in so many ways!Service: Plumbing pipe repair
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February 2020 by Douglas White
Joseph Gonzales/CIB was great. I'm extremely thankful for their customer service and the service they provided. I called and got same day service. They really care about helping people in need and educationg them during the process. I highly recommend CIB to anyone who is in need of septic service.
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February 2020 by Michael Bellino
Great communication. Quality service and fair price. I'd definitely recommend.
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February 2020 by sbosket
Robbie Is awesome! He answered all my questions regarding my septic inspection. He was also super thorough. I highly recommend him and this company. Prices are more than fair.
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February 2020 by Ryan Foss
Met with Robbie this morning for my septic tank inspection and a clean out, he was right on time. He greeted me like we were old friends. He was very knowledgeable. He went above and beyond what was expected today. He went over all the septic 411 in great detail. I will be using this company in the near future and I highly recommend them to everyone. Price was reasonable and they were extremely easy to schedule with.
