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September 2023 by Donovan Terrell
Do not take your vehicles to Granados for anything, took my truck in for a alignment and see why my front end goes out of alignment quickly and makes a popping noise when I turn, they told me that my upper control arms needed to be replaced so I replaced them still makes the noise after I replaced them, took my truck to another place, Granados never fully tightened my adjustment bolts on my lower control arm back up so that’s why it kept coming out of alignment after 2 minutes of leaving there, surprised my front end didn’t come off going to work
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June 2023 by Russell B.
Stop by made an appointment for Tuesday morning had to tow truck tow my truck over there got there no one knew what to do specifically told them needed a proportionate valve put on the back of the truck that I had removed asked how much it would be to do it was quoted 4 to 6 hours labor received a phone call next day informing me that my truck was a piece of junk I knew it was old I knew it was rusted I knew all I needed was a proportionate valve put on that's all I asked to be put on then agreed to pay an additional 2 hours labor a week later received a phone call telling me it was going to be $1,100 and that they were too busy and it wasn't going to argue with me about the price then I was told there was an additional 3% charge to use my credit card or I can pay cash or write a check what business in 2023 charges 3% for use a credit card when you know that the business bank rate is less than 1%, for you for them to get their money from Visa or MasterCard this is not the first time halfway through was called and told that I needed front brake calipers never asked for any brake calipers to be touched was told that couldn't bleed the brakes unless the replaced the front brake calipers which they had snapped the bleeder valves off if they were old I don't know how they could have been arrested because they weren't rusted and material it could have been corroded and the simple thing would be to use a torch if you're a mechanic but they decided to just snap them off I'm telling like it is I'm not lying about this I'm very unhappy the story goes on and on I don't know if this is going to make any difference but I wouldn't take anything to granadas because this is not the first time acting very nice taking advantage of you after the fact I would never have taken it over there I specifically told them all I wanted done was proportionate valve put on I didn't ask for anything else to be done in my truck I didn't ask for me to be told my truck was a piece of junk I didn't ask for an inspection I didn't ask for nothing other than my proportionate valve to be put on very upset
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May 2023 by Kevin DeCoster
My car was making a terrible creaking noise so I took it in for an inspection. Apparently the problem was solved with a couple washers and didn't take much time to fix so they didn't charge me. I was taken aback from how generous they were. I will definitely come here in the future and I would recommend them to anyone else!
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May 2023 by stephen miller
Needed wheel bearings done in my van, they fit me and did a great job without breaking the bank
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November 2022 by Mike Mansfield
Charged me like 400 bucks to change back breaks told me break caliper on back left was bad so they changed that too. But got the car back and the other caliper went out and roters got bright red. Had them fix that for like another 250 300 or so and my wife gets the car back and damn near wrecks cause they didn't bleed the break lines.
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November 2022 by Taylor Sultz
Have been there 3 times now. They're good at what they do, up front about how long it might cost/take and care about getting the right person on the job. Give em a call and I'm sure youll be satisfied.
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October 2022 by Garrett Thomas
Such great people and customer service. This is the only place I’ll get my tires put on any of my vehicles. I highly recommend them. 5 stars
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October 2022 by Charlotte Pike
I went there today for an oil change, fluid check and top off, and tire check. They did an absolutely AMAZING job. Extremely professional and friendly. Clean, and really made me feel comfortable. Price for everything was awesome. Great job guys! Thank you ?
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September 2022 by Nikki Brittain
Would recommend this place. State inspection was done within an hour and a half. Staff were friendly, up front, and I felt like I could trust them. State inspection was also $83, which was substantially cheaper then another place I dealt with.
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September 2022 by Heidi Rowe - NOAA Affiliate
The Service Write, Emily, was phenomenally helpful, professional, and kind. She didn't try to upsell me anything; the service (tire patch) was prompt and the price was right.
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July 2022 by Andrew Humphrey
Rock solid tire shop. Staff was very friendly and was able to get me the tires I needed for my jeep. They helped me pick out a set that I liked, ordered them for me (next day shipping), and installed them on my jeep. Very fast and professional, unlike the treatment I received at the big box tire retailers.
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March 2022 by lea marie
I would give 0 stars if i were able to. My grandmother purchased tires from this establishment about 2-3 months ago and her tires are now completely bald. The tired were supposed to last at least 50,000 miles and she only drove 3,000 on them. She tried to return them and seek help and the worker was extremely rude and unprofessional and very confrontational and wouldn’t offer no help whatsoever.
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March 2022 by Michael Fechtmann
I had a mechanical issue with my car, and though they couldn't fit me in the schedule until a few days later, one of the guys drove my car around for a quick 2 minute assesment and thought it was a transmission issue. That was in line with what I was thinking, and he suggested I go to a transmission specialist. Very helpful and no bs.
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March 2022 by Lezlie Rivera
Don't buy 4 brand new tires from these crooks, they will go bald within three months. What a gross facility with gross workers who do work on the side when the boss isn't around and steals peoples money to buy pills (Rob).
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January 2022 by Dara Orkand A.
We took our Grand Caravan to them, with relative carte blanche to fix what was necessary to keep it running well. One of the things that needed replacing was the thermost. There is a housing around it and a hose attaches to the housing. Instead of removing the hose and replacing the housing (which costs a whopping $18 at Advance Auto Parts), they hacksawed off the part. That left next to nothing for the new hose to clamp onto, which, of course, caused the hose to fall off twice. We replaced the part ourselves in 10 minutes. This is a photo showing where they obviously sawed it off. And we all know how the owner, Dino, will respond to any confrontation about this. We're just going to have to eat the cost of 3 bottles of antifreeze, the part, and the time my husband spent in the cold when it broke down.
